Pizza Factory
Pizza Restaurant
$$
4.1
(222)
Pizza Factory has consistently garnered high praise for their delicious pizzas and trustworthy service. Customers admire the authentic flavors and freshness of the ingredients, noting a significant appeal in their diverse topping options. However, some reviews did highlight issues with service consistency, particularly during peak times.
Restaurant website: Website
Phone number: (250) 860-4149
Address: 150 Hollywood Rd S, Kelowna, BC V1X 1Y2, Canada
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I had a rather underwhelming experience at Pizza Factory. I ordered a simple pepperoni pizza and was shocked by how greasy it was! I understand pizza can be indulgent, but this was a bit excessive. The service was decent, but the main issue was definitely how the pizza was prepared. I expected better but would still consider giving them one more chance down the road. " (*Curated Review*)
" Being a pizza lover, I had high expectations, and I can confidently say Pizza Factory did not disappoint! The selection was diverse, from traditional options to more inventive specialty pizzas. Not only was the food delicious, but the service staff were also super accommodating and friendly. I left with a smile on my face and a full stomach. Will definitely be heading back for more! " (*Curated Review*)
" We ordered two pizzas for a small gathering and I must say, everyone was impressed! They loved the tasteful diversity of toppings and the fresh ingredients chosen. The pizza was smooth in texture and easy on the palate. Overall, the service was satisfactory, with minimal wait time, just what we needed for our gathering! " (*Curated Review*)
" The service was great, but the pizza disappointed me. The toppings seemed to be mostly absent on my order, leaving much to be desired. I ordered the BBQ chicken and expected more flavor. I guess I just caught them on an off day, as I’ve had better experiences in the past. I hope it improves the next time. " (*Curated Review*)
" As a loyal customer for years, I’ve seen both highs and lows at Pizza Factory. The last couple of months, however, have been stellar! The pizza is consistently delicious and always arrives hot. I recall a time when the service got a bit shaky, but they've really stepped it up lately. Their Hawaiian pizza is a standout! Fresh ingredients and a perfect balance of sweet and savory. Just remember to order ahead during busy times! " (*Curated Review*)
Archived Reviews (179)
" Pizza Factory's Italian pizza is truly a hidden gem in Kelowna. I was blown away by the quality of the ingredients. The service was friendly and welcoming, and the ambiance was cozy. It felt like a genuine Italian pizza experience, unlike the chain options available. In fact, this is the most satisfying pizza I’ve had in years! I can't recommend it highly enough! " (*Curated Review*)
" I was quite disappointed with my visit to Pizza Factory. While the crust was decent, it didn't seem fresh, and the toppings were really sparse. I've had much better experiences with other pizza places. The service was run-of-the-mill, nothing to write home about. I guess my expectations were too high based on all the hype. I might give it another chance but I'll be cautious. " (*Curated Review*)
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