Imperial Wok Chinese Restaurant
Chinese Restaurant
$
4.1
(272)
Imperial Wok Chinese Restaurant is a mixed bag when it comes to dining experiences. Many customers appreciate the authentic taste of the food, particularly praising dishes like General Tso's chicken. However, complaints about hygiene and service frequently arise, indicating a lack of consistency in customer care. Overall, it's seen as a solid choice for decent Chinese food in the area with some caveats regarding service practices.
Closed · opens 11:00 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (860) 223-8222
Address: 312 Broad St, New Britain, CT 06053, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Super disappointed with my order from Imperial Wok last week. I ordered the general Tso chicken, which arrived half soggy and lacked the expected flavor. I thought I'd give this place a chance after hearing good things, but the experience wasn't great. It's a shame because I had higher expectations based on the reviews. " (*Curated Review*)
" Absolutely the best place for takeout! The sweet and sour chicken is always perfectly crispy, and I've never had a bad meal here. They are generous with their portions, and you certainly get your money's worth. The only downside is that the wait times can vary, given how popular they are. However, I'm willing to wait for quality food! " (*Curated Review*)
" Not the best experience with Imperial Wok lately. The food has been hit or miss, and during my latest visit, the lo mein was particularly bland and lacked any seasoning. The staff were friendly, yet it felt like they were stretched too thin. I believe I might look for alternatives in the area for now. " (*Curated Review*)
" I have to say that Imperial Wok is a solid choice if you’re looking for comforting Chinese food. I've ordered their beef fried rice multiple times, and each time it delivers—flavorful and satisfying. Although the menu prices have increased a bit, I find it to still be worth the money considering the quality! " (*Curated Review*)
" Visiting Imperial Wok is always a treat! I'm a fan of their spicy shrimp lo mein, which never fails to satisfy my taste buds. The service staff is always attentive and quick, ensuring that even during busy hours, I get my food fast. Their major selling point? Delicious food and an inviting atmosphere. " (*Curated Review*)
Archived Reviews (219)
" The last time I ordered, I couldn't believe how quickly the food arrived! That's always a plus. My general Tso chicken was crispy, but the sauce was missing some kick. Their customer service was polite, although I felt it could’ve been more proactive in checking on customers. Overall, will definitely consider returning. " (*Curated Review*)
" Honestly, I was not impressed with Imperial Wok. The food had potential, but the overall execution fell flat. The spring rolls were almost tasteless and the fried rice seemed old. After seeing good reviews, I expected much more. Maybe it was just an off day, but I won't rush back. " (*Curated Review*)
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