Jade Garden of Putnam
Chinese Restaurant
$$
3.6
(253)
Jade Garden of Putnam has garnered mixed reviews, with many customers raising concerns about the authenticity of the food and the consistency in quality. While some patrons appreciate the variety in menu options, incidents of undercooked or stale dishes have led others to steer clear. Despite the ambiance and restaurant cleanliness being praised by a few, the discrepancies in food quality and service suggest a need for improvement in providing a more genuine dining experience.
Restaurant website: Website
Phone number: (860) 928-5351
Address: 319 Kennedy Dr, Putnam, CT 06260, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" My friends and I visited Jade Garden for a casual dinner, and it fell short of our expectations. The seafood dishes were overcooked, leaving them tough and lacking flavor. The ambiance could use some sprucing up. The service was decent but slow due to a busy night. Overall, I think we may stick to ordering at home next time. " (*Curated Review*)
" On our first visit, we were given a complimentary dumpling dish. They were clearly made fresh and delicious! Kudos to the chef! However, the subsequent dishes were less impressive, lacking seasoning and fizzling out quickly. Our wait staff was attentive but they might need training on consistency with serving and food quality. " (*Curated Review*)
" I ordered the Kung Pao Chicken and a side of dumplings for my lunch. While the dumplings were decent, the main dish tasted more like a spicy stir-fry without the authentic Kung Pao feel. Service was quick, which was a plus, but the food just missed the mark for me. I might return someday—maybe just for the dumplings! " (*Curated Review*)
" I’ve been going to Jade Garden forever, and I finally realized I might want to try a new restaurant. My last three visits have been riddled with issues: stale food, bad service, and lackadaisical ambiance. While I hope they get it together, I haven’t recommended this place in some time now. " (*Curated Review*)
" Visiting Jade Garden had mixed moments. The service was very slow, and waiting for my order felt annoying. When the food arrived, I expected something warm and fresh, but it was lukewarm at best. Despite having had decent meals in the past, I couldn’t shake off the feeling of disappointment, especially after hearing that they used leftover ingredients. I might give it one more shot, but I’m not optimistic anymore. " (*Curated Review*)
Archived Reviews (204)
" I rarely write reviews, but Jade Garden compelled me to. I visited recently, primarily intrigued by the mention of their General Tso’s chicken. The dish lived up to the hype, being packed with flavor. The service, however, left a bit to be desired—our server seemed overwhelmed. Yet, the taste compensated a lot, so I’d say I’d recommend the food itself but perhaps not during peak hours. " (*Curated Review*)
" This was my first time at Jade Garden, and I had to say I was impressed with the traditional dishes they offered. I ordered the Moo Shu Pork, and it was delightful, though I have to tussle with the wrapping a bit. The ambiance was authentically Chinese, making it a pleasant dining experience. The service was adequate, not too fast but not too slow either. I would visit again just for the Moo Shu. " (*Curated Review*)
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