Jade Garden of Putnam
Chinese Restaurant
$$
3.6
(253)
Jade Garden of Putnam has garnered mixed reviews, with many customers raising concerns about the authenticity of the food and the consistency in quality. While some patrons appreciate the variety in menu options, incidents of undercooked or stale dishes have led others to steer clear. Despite the ambiance and restaurant cleanliness being praised by a few, the discrepancies in food quality and service suggest a need for improvement in providing a more genuine dining experience.
Restaurant website: Website
Phone number: (860) 928-5351
Address: 319 Kennedy Dr, Putnam, CT 06260, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Food quality is a stark contrast to previous years. I remember enjoying their dishes thoroughly before, only to be let down in my recent experience. The sweet potato fries tasted like they were from a freezer, and my chicken didn’t taste fresh at all. The only redeeming part was the tea served, which was decent. I urge them to rethink their sourcing and overall freshness in ingredients. " (*Curated Review*)
" Never had a great meal here. It just seems to get worse every time! I won’t give them another chance. The service was unfriendly and I had to redo my order multiple times. The food was cold and just bad overall. I’ve had way better experiences in other eateries nearby. " (*Curated Review*)
" Loved the dim sum offerings at Jade Garden! They are quite authentic, affecting a lovely atmosphere and service they provide. The staff was genuinely welcoming which made the experience enjoyable. Would definitely recommend stopping by for a food adventure. " (*Curated Review*)
" I had a wonderful experience with Jade Garden last night! The service and ambiance were great, giving off a cozy vibe. We tried their sweet and sour pork, and it was delightful! Everything was fresh and properly cooked. I must say, if you are in Putnam, this is a place worth stopping by! " (*Curated Review*)
" My takeout orders always vary in quality. At times, the food is hot and fresh, but other times I encounter issues like stale flavors and cold portions. I still find the service to be friendly, which is a plus. But it’s annoying when you can never be sure what you’re going to get. " (*Curated Review*)
Archived Reviews (204)
" I rarely write reviews, but Jade Garden compelled me to. I visited recently, primarily intrigued by the mention of their General Tso’s chicken. The dish lived up to the hype, being packed with flavor. The service, however, left a bit to be desired—our server seemed overwhelmed. Yet, the taste compensated a lot, so I’d say I’d recommend the food itself but perhaps not during peak hours. " (*Curated Review*)
" This was my first time at Jade Garden, and I had to say I was impressed with the traditional dishes they offered. I ordered the Moo Shu Pork, and it was delightful, though I have to tussle with the wrapping a bit. The ambiance was authentically Chinese, making it a pleasant dining experience. The service was adequate, not too fast but not too slow either. I would visit again just for the Moo Shu. " (*Curated Review*)
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