Chipotle Mexican Grill
Mexican Restaurant
$
4.2
(966)
Chipotle Mexican Grill is a fast-casual restaurant chain known for its customizable menu centered around Mexican-inspired cuisine. Customers have praised the authenticity of dishes like burritos and bowls made with fresh ingredients; however, there have been mixed reviews regarding portion sizes and service consistency across locations. While some visitors appreciate the quick service and flavor, others have expressed dissatisfaction with food quality and staff attitudes, indicating varied experiences based on location.
Restaurant website: Website
Phone number: (330) 821-4311
Address: 1630 W State St, Alliance, OH 44601, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Disappointment at this location. The chicken was undercooked and the staff seemed rushed. I expressed my concerns, but didn't receive a warm response. I won't be back for a while. This isn’t the standard I usually expect from Chipotle. " (*Curated Review*)
" Really liked my last visit here! The food was fresh and flavorful; I especially enjoyed my burrito filled with all sorts of goodies. The staff was friendly; they seem to be well-trained on how to make customers feel welcome. Will definitely be back! " (*Curated Review*)
" My experience at this Chipotle was less than ideal. The counter was dirty, and I had to wait quite a while to even place my order. My burrito was decent, but I found it smaller than usual and not as filled. I wouldn't recommend this place based on my last visit. " (*Curated Review*)
" Tried the new chicken tinga burrito, and it was incredible! The spice level was just right, and the flavor was powerful. The staff were friendly and helpful when I asked about ingredients. Very inviting atmosphere as well, perfect for a quick lunch. " (*Curated Review*)
" Had a rough experience here last time. The staff didn’t seem to know how to handle a rush; orders got mixed up, and one of the employees was quite rude when I pointed out an issue. It left a bad taste after an otherwise good meal. Hope they improve customer service! " (*Curated Review*)
Archived Reviews (774)
" I recently visited here and ordered a chicken burrito bowl. The flavors were authentic and vibrant, which made my taste buds dance! The only downside was that the service was a bit slow; I think they were overwhelmed during lunch rush. Overall, a great experience and I’ll definitely return again! " (*Curated Review*)
" Came in after a long drive and was welcomed by friendly staff. However, my food was cold when I got it, which was disappointing. The guacamole was fresh, but there was a noticeable portion size difference compared to my last visit. I hope their consistency improves. " (*Curated Review*)
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