UMI Japanese Shabu Shabu
Restaurant
$
4.7
(365)
UMI Japanese Shabu Shabu is well-regarded for its fresh and authentic dining experience. Guests appreciate the variety of authentic Japanese broths and high-quality meats, alongside unique features like robotic service. While the overwhelming majority cite a welcoming atmosphere, there are occasional concerns regarding service consistency.
Restaurant website: Website
Phone number: (385) 229-4216
Address: 2701 S State St, South Salt Lake, UT 84115, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I was really looking forward to dining at UMI based on the excellent feedback, but my experience was less than stellar. The server forgot my order twice, and when it finally arrived, it was lukewarm instead of hot. The ingredients still tasted good, and I appreciated the selection of options, but the service noticeably affected my enjoyment of the meal. I hope they can streamline their service because the food truly deserves better. " (*Curated Review*)
" Best Japanese hot pot experience I’ve had in a while! Everything from the fresh vegetables to the flavorful broths made me fall in love. The staff was not only attentive but also knowledgeable about the options available, which made the decision-making process much easier. I particularly loved how they offer a variety of sauces to customize the flavor. Can’t wait to recommend this delightful place to my friends! " (*Curated Review*)
" My experience at UMI was fun but had a few hiccups. It took longer than expected to get seated, and when we finally got our food, one of our orders was incorrect. However, the flavors of the broths were excellent, and the staff made an effort to correct the mistakes. I think with a little refinement in service, this place could really shine even brighter. " (*Curated Review*)
" Disappointing experience overall. The service was slow, and we had to wait a long time for our orders to be taken. Every time we ordered, it felt like the staff were forgetful about our requests. The broth was decent, but not exceptional, which is a letdown for a place specializing in shabu shabu. It felt too cramped inside and noisy, making it hard to have a conversation with my friends. It’s unfortunate, as I had high expectations going in. " (*Curated Review*)
" Such a great place for shabu shabu! The selection of meats was fantastic, and the sauces at the bar were a perfect pairing. The robot delivery service was a hit with my kids; they loved it! I’d also recommend trying the herbal broth, which had a nice flavor. Everything was very fresh, and I walked away feeling satisfied and excited to return for another visit! " (*Curated Review*)
Archived Reviews (294)
" I visited UMI last Saturday and was excited to try their all-you-can-eat option. The options for broth were diverse, but the miso broth I chose lacked flavor. The meat and veggies were fresh, but I felt like the service could have been improved. We had to wait quite a bit for drink refills, and it seemed like the staff were overwhelmed. Still, I enjoyed the experience overall. " (*Curated Review*)
" Very enjoyable meal! UMI offers a good selection of broth choices and has a really pleasant atmosphere. However, I found the meat portions to be a bit smaller compared to other similar places I've tried. Nevertheless, I left feeling content, and I appreciate the cleanliness and attentive service we received. Overall, a decent experience, but I hope they amplify their portion sizes next time. " (*Curated Review*)
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