Gino's Pizza & Spaghetti House
Pizza Restaurant
$$
3.7
(323)
Gino's Pizza & Spaghetti House has a history of providing decent food, with many customers highlighting the authenticity of their pizza and calzones. However, there are significant concerns regarding service consistency and food preparation that have led to disappointing experiences for many patrons.
Restaurant website: Website
Phone number: (304) 925-0104
Address: 3405 Kanawha Blvd E, Malden, WV 25306, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Let me start with the positive; Gino's offers a unique take on traditional pizza. The flavor of the cheese is fantastic, and you can tell it's quality. However, the service is another story. During my visit, the wait staff seemed overwhelmed and forgot my order. I ended up having to wait over 30 minutes just for a simple slice, which was disappointing to say the least. I'm torn on whether I should give this place another shot. " (*Curated Review*)
" The last time I was at Gino's, I had the pasta special, which was incredibly bland, and the garlic bread was overcooked. This place was once a favorite of mine, but it seems as if the quality has really declined. They need to put a lot of work into improving their kitchen operations if they want to see repeat customers. " (*Curated Review*)
" After my last experience with Gino's, I really debated whether to go back. My order was wrong the first time, and the staff seemed overwhelmed. I decided to give it one more chance and ordered garlic bread and a sub this time. Thankfully, they made my food correctly, and it tasted decent. I can't say I'm completely sold, but I'll keep this location in mind. " (*Curated Review*)
" Gino's is a nostalgic spot for me, growing up I would eat here often. I recently came back with friends, and while the food was decent, it did not have the same quality I remembered. The pizza lacked flavor, and the service was not as attentive as I had hoped. Definitely room for improvement. " (*Curated Review*)
" If you're looking for a family-friendly place with solid food, Gino's fits the bill. I took my kids there last week, and we ordered a variety of items from pizza to calzones. While everything was good, it didn't have that wow factor I expected, and one pizza was undercooked. However, the service staff helped resolve our concerns, which was appreciated. " (*Curated Review*)
Archived Reviews (260)
" I took my family to Gino's last Friday, and we left quite disappointed. Our calzones arrived cold, and the server was noticeably disinterested in our experience. While I used to enjoy Gino's, it just doesn't feel the same anymore. We may have to explore other options going forward. " (*Curated Review*)
" I had heard mixed reviews about Gino's but decided to try it based on a friend's recommendation. Unfortunately, my experience was disappointing. I ordered a specialty pizza which took forever to arrive. When it finally did, it was unappetizingly burned and cold. The server did apologize but offered no compensation or discount, which left a poor impression. I don't think I will return. " (*Curated Review*)
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