Mexican Restaurant
$
4.1 (1491)
El Pollo Loco is known for its flavorful grilled chicken and a variety of salsas, which reflect its Mexican roots. Customers appreciate the fresh ingredients and overall value for money, although there have been mixed experiences regarding service and food consistency. Overall, the restaurant aims to provide an authentic taste of Mexican-style chicken.
Restaurant website: Website
Phone number: (210) 910-5749
Address: 1133 SW Military Dr, San Antonio, TX 78221, USA
Opening hours
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I enjoy El Pollo Loco for its reliable food and great value. Their chicken burritos are super tasty and packed with flavor! I also appreciate how they allow customization with various toppings. I have never had an issue with service, although it can get busy during lunch hours. Highly recommend it for a casual meal! " (*Curated Review*)
" Always delicious! I can't believe how consistently good the food is at El Pollo Loco. When we got our food, it was hot and fresh. The staff make you feel at home. Perfect quick meal if you’re looking for something that feels homemade. Definitely will keep coming back! " (*Curated Review*)
" My friends and I went to El Pollo Loco for a casual dinner, and I have to say it was one of the best decisions we made! The chicken was succulent, and the variety of salsas added an authentic touch. I also loved trying the new queso blanco. The restaurant was tidy and the service was fast; we didn’t have to wait long at all. Highly recommend this place for anyone craving Mexican cuisine! " (*Curated Review*)
" Had a horrible experience lately at this location. The food was stale and not up to the usual standards. My order was wrong, and I found a hair in my meal which turned me off completely. Despite this, the staff apologized and offered a replacement, which I appreciated. However, I’m not sure I’ll return any time soon because of the food quality. " (*Curated Review*)
" El Pollo Loco was a nice change from my usual lunch spots. I ordered the chicken tortilla soup, and it was packed with flavor. My only point of criticism would be the wait time, which was longer than expected. That said, it was worth it for the taste and friendly service! " (*Curated Review*)
" El Pollo Loco has some of the best chicken I’ve tasted! Me and my partner went for dinner and shared a variety of dishes. Everything was fresh, and the flavors were on point. I can’t say enough about their customer service either; they made sure we were happy with our meal! " (*Curated Review*)
" My experience was less than ideal at El Pollo Loco. I ordered a chicken bowl, and while the flavors were solid, I found the chicken pieces to be tough and dry. I was also disappointed in the portion size given the price. I won’t be rushing back for a bit, but hopefully they can improve. " (*Curated Review*)
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