El Pollo Loco

Mexican Restaurant $ 4.1 (1491)


El Pollo Loco is known for its flavorful grilled chicken and a variety of salsas, which reflect its Mexican roots. Customers appreciate the fresh ingredients and overall value for money, although there have been mixed experiences regarding service and food consistency. Overall, the restaurant aims to provide an authentic taste of Mexican-style chicken.

Overall:

4.4

(1204 reviews)

Authenticity:

4.1

Atmosphere:

4.2

Service:

4.1


Restaurant website: Website

Phone number: (210) 910-5749

Address: 1133 SW Military Dr, San Antonio, TX 78221, USA

Opening hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 10:00 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I enjoy El Pollo Loco for its reliable food and great value. Their chicken burritos are super tasty and packed with flavor! I also appreciate how they allow customization with various toppings. I have never had an issue with service, although it can get busy during lunch hours. Highly recommend it for a casual meal! " (*Curated Review*)

" Always delicious! I can't believe how consistently good the food is at El Pollo Loco. When we got our food, it was hot and fresh. The staff make you feel at home. Perfect quick meal if you’re looking for something that feels homemade. Definitely will keep coming back! " (*Curated Review*)

" My friends and I went to El Pollo Loco for a casual dinner, and I have to say it was one of the best decisions we made! The chicken was succulent, and the variety of salsas added an authentic touch. I also loved trying the new queso blanco. The restaurant was tidy and the service was fast; we didn’t have to wait long at all. Highly recommend this place for anyone craving Mexican cuisine! " (*Curated Review*)

" Had a horrible experience lately at this location. The food was stale and not up to the usual standards. My order was wrong, and I found a hair in my meal which turned me off completely. Despite this, the staff apologized and offered a replacement, which I appreciated. However, I’m not sure I’ll return any time soon because of the food quality. " (*Curated Review*)

" El Pollo Loco was a nice change from my usual lunch spots. I ordered the chicken tortilla soup, and it was packed with flavor. My only point of criticism would be the wait time, which was longer than expected. That said, it was worth it for the taste and friendly service! " (*Curated Review*)

Archived Reviews (1194)

" El Pollo Loco has some of the best chicken I’ve tasted! Me and my partner went for dinner and shared a variety of dishes. Everything was fresh, and the flavors were on point. I can’t say enough about their customer service either; they made sure we were happy with our meal! " (*Curated Review*)

" My experience was less than ideal at El Pollo Loco. I ordered a chicken bowl, and while the flavors were solid, I found the chicken pieces to be tough and dry. I was also disappointed in the portion size given the price. I won’t be rushing back for a bit, but hopefully they can improve. " (*Curated Review*)

More reviews not shown...

Have been to El Pollo Loco? Share your experience with other people!

Please enter at least 15 characters.
no selection

Top rated nearby

Mama Margie's Mexican Restaurant
Mexican Restaurant $

Overall:

4.4

(5160 reviews)

Authenticity:

4.2

Atmosphere:

4.1

Service:

4.0

Address: 7335 S Zarzamora St, San Antonio, TX 78224, USA

Taqueria Mexico
Mexican Restaurant $$

Overall:

4.5

(4111 reviews)

Authenticity:

4.5

Atmosphere:

4.5

Service:

4.4

Address: 7167 Somerset Rd, San Antonio, TX 78211, USA

Casa Rio
American Restaurant $$

Overall:

4.4

(7717 reviews)

Authenticity:

4.2

Atmosphere:

4.5

Service:

4.0

Address: 430 E Commerce St, San Antonio, TX 78205, USA

Nicha's Comida Mexicana - Southside
Mexican Restaurant $$

Overall:

4.6

(3247 reviews)

Authenticity:

4.5

Atmosphere:

4.7

Service:

4.3

Address: 3119 Roosevelt Ave, San Antonio, TX 78214, USA

Mi Tierra Cafe y Panaderia
Mexican Restaurant $$

Overall:

4.6

(17695 reviews)

Authenticity:

4.7

Atmosphere:

4.8

Service:

4.4

Address: 218 Produce Row, San Antonio, TX 78207, USA

Don Pedro Mexican Restaurant
Mexican Restaurant $$

Overall:

4.6

(5162 reviews)

Authenticity:

4.5

Atmosphere:

4.4

Service:

4.4

Address: 1526 SW Military Dr, San Antonio, TX 78221, USA

Pico de Gallo
Mexican Restaurant $$

Overall:

4.6

(3269 reviews)

Authenticity:

4.6

Atmosphere:

4.6

Service:

4.4

Address: 111 S Leona St, San Antonio, TX 78207, USA

La Panadería Bakery Café
Bakery $$

Overall:

4.8

(4114 reviews)

Authenticity:

4.5

Atmosphere:

4.7

Service:

4.6

Address: 301 E Houston St, San Antonio, TX 78205, USA

Iron Cactus Mexican Restaurant and Margarita Bar
Mexican Restaurant $$

Overall:

4.6

(5726 reviews)

Authenticity:

4.2

Atmosphere:

4.4

Service:

4.2

Address: 200 River Walk Suite 100, San Antonio, TX 78205, USA

Rosario's ComidaMex & Bar
Mexican Restaurant $$

Overall:

4.5

(5732 reviews)

Authenticity:

4.4

Atmosphere:

4.5

Service:

4.3

Address: 722 S St Mary's St, San Antonio, TX 78205, USA