Taco Bell

Fast Food Restaurant $ 3.5 (922)


Taco Bell seems to struggle with both food authenticity and overall service quality. Many customers reported issues with incorrect orders, poor food presentation, and unclean dining conditions. While the service team is sometimes friendly, the food often does not meet expectation, suggesting a need for management to address these operational pitfalls to improve the customer experience.

Overall:

2.3

(749 reviews)

Authenticity:

1.5

Atmosphere:

1.8

Service:

2.1


Restaurant website: Website

Phone number: (910) 640-1119

Address: 1712 S JK Powell Blvd, Whiteville, NC 28472, USA

Opening hours

Monday: 9:00 AM – 12:00 AM
Tuesday: 9:00 AM – 12:00 AM
Wednesday: 9:00 AM – 12:00 AM
Thursday: 9:00 AM – 12:00 AM
Friday: 9:00 AM – 1:00 AM
Saturday: 9:00 AM – 1:00 AM
Sunday: 9:00 AM – 12:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" After suffering through two bad experiences there, I thought I’d give them another chance since my friends insisted. They told me about a new item, the Cantina Crunch wrap, but again, I was dissatisfied. It was cold and couldn't be called authentic in any manner. The staff was just going through the motions. The restaurant itself seemed to have a permanent layer of grime and dust. I really should have trusted my gut and skipped it altogether. " (*Curated Review*)

" It’s baffling how this Taco Bell continues to operate. My recent visit had me leaving even more frustrated than ever. Cleanliness seemed to be the last priority—a pile of dirty dishes was stacked beside the sauce counter. My order was incorrect yet again, and I barely received an apology when I pointed this out. I just can’t fully back them anymore; I’d rather take my business elsewhere. " (*Curated Review*)

" Taco Bell's reputation is in drastic need of support. Nearby, I saw an advertisement that looked miles better than what I received. I was irritated at how half of my items were missing, and their response made it seem like it was my fault. I shouldn’t have to remind them how to double-check orders. No customer should endure this lack of attention to detail. " (*Curated Review*)

" I used to go to Taco Bell often during my college days, but now I find it hard to consider returning. My last experience left me questioning everything from the cleanliness to the attentiveness of the staff. My order was completely wrong, and they didn't even apologize. While I left with my empty stomach, all I felt was disappointment instead of nostalgia. " (*Curated Review*)

" I've got to give kudos to the staff at Taco Bell for being friendly, at least! However, despite their best efforts, the food quality is simply poor. I find it hard to recommend this place when my tacos are often missing key ingredients or seem to be prepared in a hurry. If only they could focus more on quality control and cleanliness! " (*Curated Review*)

Archived Reviews (739)

" I recently revisited Taco Bell after hearing mixed feedback from friends. Sadly, my experience didn’t sway from the negative. The order kept being wrong and the food was subpar, leaving me feeling dissatisfied. Long story short—I doubt I’ll be giving them my money any longer. Let’s hope they consider some improvements! " (*Curated Review*)

" After my last trip to this Taco Bell, I think I’m done. The employees act like they could care less about the customers—or even the food they're preparing. I watched one employee grazing in between orders, which was just uncomfortable to see. The food taste was lackluster and the cleanliness... let's not even discuss it. " (*Curated Review*)

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