Chipotle Mexican Grill
Mexican Restaurant
$
3.4
(661)
Chipotle Mexican Grill has garnered a significant level of dissatisfaction among its patrons. Customers often highlight issues such as poor cleanliness, inadequate service, and unsatisfactory food quality, indicating concerns with authenticity and overall value. Many reviews reflect disappointment with what is seen as a failure to meet the standards expected from a chain that emphasizes fresh, authentic Mexican cuisine.
Closed · opens tomorrow 10:45 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (908) 647-0725
Address: 25 Mountainview Blvd, Basking Ridge, NJ 07920, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I don't understand how this location is still in business. The staff laughs while making our food as if it's a joke. I also noticed that they had run out of several key ingredients. The portions were small, and when I tried to address this, I was brushed off. I'm disappointed and frustrated. " (*Curated Review*)
" Chipotle has been my go-to for fresh Mexican food, but this location has soured my experience. The staff ignored me for several minutes, and when they finally took my order, it was incorrect. I was frustrated with how little care was put into the food and the service. Save your money and choose another Chipotle. " (*Curated Review*)
" The food seemed fine, but I had an awful experience with the staff. They were rude and dismissive when I had a problem with my order. The surrounding cleanliness was lacking as well. I felt uncomfortable eating in such an environment. Next time, I will choose a different Chipotle even if it means going further out of my way. " (*Curated Review*)
" I love Chipotle but my experience at this particular location has been quite disappointing. The service was unfriendly and my burrito was too small for the price I paid. The cleanliness was not up to par, which made me hesitant to eat there. I will certainly not be returning to this specific location. " (*Curated Review*)
" This Chipotle truly needs help. The staff appears not to care about customers or the food they serve. I received my bowl, and there was hardly any rice or beans. It was a sad excuse for a meal and not worth the money. I won't be coming back; there's simply no effort put into this location. " (*Curated Review*)
Archived Reviews (530)
" I cannot believe how badly this location has declined. I will never return. I ordered a cheese quesadilla, and it was a disaster. Burnt on the outside, cold on the inside, ruined my entire day. I don't even want to look at the food anymore. Heaven forbid I recommend it to anyone else. " (*Curated Review*)
" I cannot recommend this Chipotle location. Every time I've visited, I've encountered unfriendly staff and unsanitary conditions. On my last visit, I found hair in my bowl, which was the last straw. It's incredibly disappointing because I used to love Chipotle for its fresh ingredients and great flavors. Now, I just feel repulsed every time I think about it. " (*Curated Review*)
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