Chipotle Mexican Grill
Mexican Restaurant
$
3.4
(661)
Chipotle Mexican Grill has garnered a significant level of dissatisfaction among its patrons. Customers often highlight issues such as poor cleanliness, inadequate service, and unsatisfactory food quality, indicating concerns with authenticity and overall value. Many reviews reflect disappointment with what is seen as a failure to meet the standards expected from a chain that emphasizes fresh, authentic Mexican cuisine.
Closed · opens 10:45 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (908) 647-0725
Address: 25 Mountainview Blvd, Basking Ridge, NJ 07920, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I recently visited this location and was shocked by the state of it. The floor was dirty, and I saw tables that hadn't been cleaned. I felt uncomfortable eating in such an environment. Although the food itself tasted okay, the overall experience was marred by the lack of cleanliness and care from the staff. On top of that, the portions were smaller than what I usually get at Chipotle. Such a disappointment. " (*Curated Review*)
" This location is so inconsistent! Some days the food is decent, others it's cold and unappetizing. The last time I went, I ordered a chicken burrito, but the chicken was dry and tasteless. The staff was overwhelmed and unfriendly. I don't think I'll risk coming back again. " (*Curated Review*)
" I thought I'd try this location, but it was a huge mistake. The service was very slow, and the food was of subpar quality. My burrito was poorly made and fell apart as soon as I took a bite. I will stick to my usual Chipotle. This location is just not worth it. " (*Curated Review*)
" Came here in hopes of a quick meal and was met with extremely rude staff. When I asked for extra salsa, I was treated like I was a burden. The staff seemed unfriendly and disengaged. The food itself was passable, but the experience overshadowed everything else. " (*Curated Review*)
" I wish I could say something positive about this place, but I honestly can't think of anything. The food was lackluster, and there was a strange smell in the restaurant. The portions were indeed small, and the employees were too busy chatting with each other to notice customers. Just not good at all. " (*Curated Review*)
Archived Reviews (530)
" I cannot believe how badly this location has declined. I will never return. I ordered a cheese quesadilla, and it was a disaster. Burnt on the outside, cold on the inside, ruined my entire day. I don't even want to look at the food anymore. Heaven forbid I recommend it to anyone else. " (*Curated Review*)
" I cannot recommend this Chipotle location. Every time I've visited, I've encountered unfriendly staff and unsanitary conditions. On my last visit, I found hair in my bowl, which was the last straw. It's incredibly disappointing because I used to love Chipotle for its fresh ingredients and great flavors. Now, I just feel repulsed every time I think about it. " (*Curated Review*)
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