El Pollo Loco
Mexican Restaurant
$
4.1
(727)
El Pollo Loco provides a vibrant dining experience with a focus on freshly prepared grilled chicken and authentic Mexican flavors. Many patrons appreciate the high quality of the food, highlighting the freshness and rich taste as key factors in their satisfaction. However, there are occasional inconsistencies in service and cleanliness that have been noted by customers.
Restaurant website: Website
Phone number: (951) 674-1581
Address: 18292 Collier Ave, Lake Elsinore, CA 92530, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Not my best experience at El Pollo Loco. Food was fine but the service left a bit to be desired. Had to wait too long for my food and the atmosphere felt chaotic with too many diners. I’ll likely visit again but only if I hear good things about the service improving. " (*Curated Review*)
" I've always loved El Pollo Loco for its tasty chicken, but my last couple of visits have been disappointing with portion sizes shrinking. I hope this isn’t a trend because I still enjoy their food. Customer service remains good, which is reassuring. " (*Curated Review*)
" Everything about my visit to El Pollo Loco was delightful. I had the pollo bowl with extra guacamole, and it was very fulfilling. Fresh ingredients made a difference, and their employees are always cheerful! I love the vibe here—it’s clean and welcoming. I'll be back next week for sure! " (*Curated Review*)
" Had a mixed experience at El Pollo Loco yesterday. My chicken was overcooked and dry, which is unusual for this place. I did appreciate the staff’s efforts to fix the situation, but overall, I walked away feeling let down. The flavors are usually great here, so I hope my next visit is better. " (*Curated Review*)
" Food was absolutely divine! I ordered their chicken nachos, and they were loaded with flavor and toppings. The atmosphere was vibrant, with friendly staff constantly checking on us. This location definitely knows how to deliver a great dining experience! " (*Curated Review*)
Archived Reviews (583)
" I experienced a bit of a hiccup with my order at El Pollo Loco. I specifically asked for no sour cream in my chicken burrito, but it came loaded with it. I mentioned it to the staff, and they swiftly rectified it which I appreciate. The food itself was tasty, but I think better attention to detail in orders would enhance the experience greatly. " (*Curated Review*)
" We went during a busy lunch hour and it was surprisingly chaotic. While the food was still delicious, I noticed that it took longer than usual to get our order. The staff did their best under pressure, but it would be great to see some improvements during peak hours. " (*Curated Review*)
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