El Pollo Loco
Mexican Restaurant
$
4.2
(1113)
El Pollo Loco is recognized for its flavorful flame-grilled chicken and diverse menu options that appeal to health-conscious diners. The restaurant's focus on fresh ingredients helps maintain a sense of authenticity, though some customers have noted that not all items meet their expectations. Many reviews reflect a pleasant dining experience overall, despite occasional inconsistencies in service quality.
Restaurant website: Website
Phone number: (661) 872-5526
Address: 2661 Mount Vernon Ave, Bakersfield, CA 93306, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" What I enjoy most is their commitment to fresh ingredients! The chicken tasted just grilled and flavored remarkably well. Unfortunately, I’ve had a couple of experiences where they forgot parts of my orders or got them mixed up. It can be frustrating, but I appreciate their efforts in improving. I’ll continue coming back for the food, but I hope they get their service issues smoothed out soon! " (*Curated Review*)
" I was excited to try El Pollo Loco based on the hype! The flavors were on point, but I found the dining area lacking in cleanliness. Service was quick though, so I forgave the mess. Their chicken was juicy and delicious, but I will need to try it again to see if the cleanliness issue improves. " (*Curated Review*)
" I had the best time at El Pollo Loco last week! The staff was super friendly, and the food met my expectations. I ordered the plate with a bit of everything, and it was amazing! I felt satisfied and happy throughout the meal. I love their chicken, it's always fresh and flavorful. Looking forward to my next visit, definitely a gem in the fast-food world! " (*Curated Review*)
" What an experience! My partner and I were excited to try El Pollo Loco after hearing so much about it. Upon arrival, we were welcomed by a clean space and friendly staff. We ordered the flame-grilled chicken with sides of rice and beans, both fresh and flavorful. The only issue was that our order took longer than expected, but the food compensated for any wait. It was satisfying and reminded us of authentic Mexican flavors. We’ll be back. " (*Curated Review*)
" I always enjoy frequenting El Pollo Loco, especially for their signature chicken. It's grilled to perfection and has a smoky flavor that you can't get enough of. However, on my last visit, I was disappointed with the service. The cashier seemed overwhelmed and forgot about my order, leading to an extended wait time. While the food was still amazing, it would be nice if they improved their service efficiency. " (*Curated Review*)
Archived Reviews (892)
" I get it; El Pollo Loco is beloved by many. They do have a solid grilled chicken product that keeps me coming back. However, recent factors like overpriced food and slow service create a barrier. On my last venture, I paid a hefty price for an average combo meal with a side of awkward interactions. While the flavors stay true, I find preference elsewhere. " (*Curated Review*)
" I returned to El Pollo Loco after hearing great things and was hopeful, but the chicken was overcooked, leading to a dry meal. I also found the sides lacking in flavor. What used to be a go-to lunch spot has become disappointing. Service was fast though, I’ll give them that. Hopefully, they can return to their former glory! " (*Curated Review*)
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