El Pollo Loco

Mexican Restaurant $ 4.2 (1113)


El Pollo Loco is recognized for its flavorful flame-grilled chicken and diverse menu options that appeal to health-conscious diners. The restaurant's focus on fresh ingredients helps maintain a sense of authenticity, though some customers have noted that not all items meet their expectations. Many reviews reflect a pleasant dining experience overall, despite occasional inconsistencies in service quality.

Overall:

4.5

(902 reviews)

Authenticity:

4.2

Atmosphere:

4.0

Service:

4.0


Restaurant website: Website

Phone number: (661) 872-5526

Address: 2661 Mount Vernon Ave, Bakersfield, CA 93306, USA

Opening hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 10:00 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" My favorite thing about El Pollo Loco is the bright flavors they bring with their dishes. It's consistent, and their grilled chicken shines. I often order a side of guacamole along with my meal. Unfortunately, some visits have smaller portions, but the manager has always worked to resolve it. Overall, I continue to be a satisfied customer. " (*Curated Review*)

" My recent visit to El Pollo Loco was mixed. While their grilled chicken stole the show, my side orders were not up to par. It was surprising, as I remember more consistent quality in previous visits. Still, the speediness of service shined. If they get back to the flavorful sides they used to serve, I'd give them a much higher rating. " (*Curated Review*)

" I had the most delightful dining experience at El Pollo Loco! The grilled chicken was unbelievably succulent and packed with flavor. The freshness exhibited in their salsa choices is remarkable. As a vegetarian, I found their veggie options insufficient, but I would still recommend the corn and beans. The atmosphere felt casual but welcoming. I will definitely be returning for another round. " (*Curated Review*)

" Going to El Pollo Loco is a treat for me! Their grilled chicken and burritos are pretty substantial and incredibly flavorful. I love how they promote healthier eating by offering various veggie sides. However, the seating area was not well cleaned on my last visit. I hope they can maintain their high standards across the board because the food deserves praise. " (*Curated Review*)

" I can't recommend El Pollo Loco enough! Delicious fire-grilled chicken that just melts in your mouth. The options they offer are numerous, and I appreciated the freshness of the ingredients. My only slight issue was the waiting time; however, I'll gladly wait for the quality. " (*Curated Review*)

Archived Reviews (892)

" I get it; El Pollo Loco is beloved by many. They do have a solid grilled chicken product that keeps me coming back. However, recent factors like overpriced food and slow service create a barrier. On my last venture, I paid a hefty price for an average combo meal with a side of awkward interactions. While the flavors stay true, I find preference elsewhere. " (*Curated Review*)

" I returned to El Pollo Loco after hearing great things and was hopeful, but the chicken was overcooked, leading to a dry meal. I also found the sides lacking in flavor. What used to be a go-to lunch spot has become disappointing. Service was fast though, I’ll give them that. Hopefully, they can return to their former glory! " (*Curated Review*)

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