Palacana

Ice Cream Shop $ 4.4 (1149)


Palacana is celebrated for its authentic Latin American offerings, particularly its ice cream and desserts. Customers love the vibrant flavors and cozy atmosphere, reflecting a genuine taste of the tropics. However, service quality can vary based on staffing.

Overall:

4.5

(931 reviews)

Authenticity:

4.5

Atmosphere:

4.1

Service:

3.8


Restaurant website: Website

Phone number: (913) 397-8880

Address: 1325 E Santa Fe St, Olathe, KS 66061, USA

Opening hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 11:00 PM
Saturday: 8:00 AM – 11:00 PM
Sunday: 8:00 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Coffee

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I wanted to like Palacana more, as the reviews were promising. My meal was tasty and bursting with flavors. I had the horchata and churros, but the wait for food was frustrating. It took significantly longer than anticipated, causing a less than ideal experience. I think I might give it another chance, hoping for better timing next time. " (*Curated Review*)

" Palacana has a great vibe and amazing desserts! The atmosphere is lively, which adds to the experience. I had their famous mangoneada, which was refreshing but quite sweet. The staff was accommodating, and even though it was crowded, I got my order in a reasonable time. Will be back for more! " (*Curated Review*)

" I had the chance to visit Palacana last weekend, and I was blown away! As someone who enjoys authentic Latin food, this place ticked all the boxes. The tacos were savory and delicious, while the ice cream selections blew my mind. The staff was friendly, which is always a bonus! The only downside was the seating was somewhat limited during peak hours. Still, it was a wonderful experience overall. " (*Curated Review*)

" My experience at Palacana was a mixed bag. While the food was authentic and delightful, the service was a bit disappointing. My order took longer than expected, and there seemed to be a communication issue. Nevertheless, the tacos were bursting with flavor, and the churros were freshly made. The atmosphere makes up for a lot. I just hope they sort out the service problems. " (*Curated Review*)

" Palacana never fails to deliver! On this visit, I had the fresh juices, which were so refreshing. Alongside a hearty torta that was a hit for my partner. The staff was busy but managed to keep service friendly and fast. I appreciate that they focus on using high-quality ingredients, making every dish worthwhile! " (*Curated Review*)

Archived Reviews (921)

" Palacana is a treasure! They serve a diverse range of dishes, and everything I've tried has been delicious. The tacos are my favorite, but their desserts are the real star. I ordered a banana split last time, and it was massive enough for two! The only downside was how busy it gets, but the staff manages well, and the wait is worth it. " (*Curated Review*)

" Palacana has truly been a pleasant surprise! Initially, I came focused on desserts, but their savory menu is just as remarkable. I had the burrito which was filling and tasty. The staff was helpful despite the busy atmosphere. I'm excited to try more options on my next visit! " (*Curated Review*)

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