El Pollo Royo

Temporarily closed

Mexican Restaurant $$ 4.1 (531)


El Pollo Royo has earned a reputation for its delicious grilled chicken and authentic Mexican flavors. Many patrons praise the restaurant for its generous portion sizes and vibrant salsas. However, the quality of service varies, with some customers having excellent experiences while others report issues. Overall, the restaurant offers a delightful taste of Mexican comfort food that many customers find satisfying.

Overall:

4.5

(436 reviews)

Authenticity:

4.3

Atmosphere:

4.1

Service:

3.9


Phone number: (801) 955-3325

Address: 4616 S 4000 W #A, West Valley City, UT 84120, USA


Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Lunch
  • Dinner
  • Dessert

Amenities

  • Outdoor Seating

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" An incredible find! El Pollo Royo serves the best tacos I’ve had in a long time! The flavor was authentic and the chicken was juicy, which is exactly what I look for. The quality of food is overwhelmingly positive, but I’d suggest an upgrade of service; I felt overlooked even when the restaurant wasn’t busy. But overall, I would highly recommend heading over for a great meal. " (*Curated Review*)

" Recently had dinner at El Pollo Royo and was greeted by a cozy atmosphere. The chicken tacos were excellent, filled with fresh ingredients and incredible flavors. The downside was wait time; I had to wait a considerable time for my order to come out. If there's one thing they could improve, it’s the service speed. Nevertheless, I'll be back for the tasty meals! " (*Curated Review*)

" I was excited to eat at El Pollo Royo after hearing good things, but the experience was underwhelming. The burrito I ordered was huge, but unfortunately, the taste did not match the size. The chicken felt old and didn’t have the chargrilled flavor I was expecting. Service was pleasant, but overall my visit did not live up to the expectations set by other reviews. " (*Curated Review*)

" I decided to try El Pollo Royo for a much-needed lunch break and one bite left me speechless. Their chicken burrito is massive and incredibly flavorful. It’s stuffed with grilled chicken and fresh veggies that really enhanced my meal. The only downside was the slightly indifferent service from the staff that day, but the food alone is worth going back for. A great find for anyone looking for a filling meal! " (*Curated Review*)

" I usually don't write reviews, but I felt the need to share my experience. I visited El Pollo Royo with my family last week, and we were excited as we heard great things about their grilled chicken. While I found the chicken to be delicious, I was disappointed with the sides. The beans were bland and the rice could use more seasoning. We had a bit of trouble with our order at the counter, and the staff didn’t seem very attentive. Overall, it's a decent place for the chicken but improvements are needed in the other areas. " (*Curated Review*)

Archived Reviews (426)

" Coming from a Mexican family, I've been on the lookout for authentic Mexican food. Stopped by El Pollo Royo on a whim, and I was pleasantly surprised! The tastes felt right at home, with bold flavors filling every bite. The only downside was that the rice could have been better seasoned, but overall, a fantastic experience! Their grilled chicken was one of the best I've had and the ambiance was cozy. I'd recommend this place to anyone needing a taste of home. " (*Curated Review*)

" El Pollo Royo is a hidden gem! Their grilled chicken is heavenly, and the freshness of the salsas blows me away each time. The portions are more than generous, and you’ll definitely leave feeling satisfied. It's got a warm, inviting atmosphere that makes it perfect for family dinners or even a casual date. Staff service tends to fluctuate, depending on the time of day, but I always look forward to coming back! " (*Curated Review*)

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