Chipotle Mexican Grill
Mexican Restaurant
$
3.3
(60)
Chipotle Mexican Grill struggles with consistency in food quality and service across its locations. While some patrons appreciate the fresh ingredients and authentic flavors, many others report frequent issues with portions and food preparation. Authenticity in their offerings appears to be a point of contention, with mixed feelings about the dishes reflecting true Mexican cuisine. Overall, diners are hoping for improvements in service and food quality.
Open until 11:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (774) 507-2081
Address: 67B Main St, Medway, MA 02053, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Had high hopes for this Chipotle, especially after hearing so many great things. Unfortunately, they fell short. There was no rice in my burrito, and when I asked the staff, they looked at me like I had two heads. The manager offered to make it right, but the replacement burrito was just as lacking. The flavors are decent, but I’ve had much better at other locations. Not sure if I’ll risk it again, as it was just disappointing overall. " (*Curated Review*)
" Such a poor experience! I cannot believe how they managed to get everything wrong with my order. I ordered a steak burrito and ended up with chicken instead, which wouldn't have been a problem but then both options neglected to deliver flavor. Add to that the extremely dry rice, and I left feeling utterly unsatisfied. I thought I would give this place another shot but now I’m questioning if I should have! " (*Curated Review*)
" My experience at Chipotle was quite different from my expectations. I walked in eager to enjoy a delicious burrito, but found myself disappointed. The meat was dry and the beans tasted bland, as if they had been sitting out too long. However, the environment was clean and inviting, and the staff was polite. It’s too bad about the food quality because I really wanted to love this place. I might try again, but it won't be my first choice. " (*Curated Review*)
" Had a pretty mixed experience at Chipotle. The food was good, but the service was a bit off. My order was incomplete, missing my guacamole! When I asked the staff about it, they were quick to fix the issue which I appreciated. However, I couldn’t help but feel disappointed in the consistency. I still love their food overall, but they could really use to streamline their operations a bit. " (*Curated Review*)
" Chipotle is notorious for their inconsistent food quality, and this visit confirmed that reputation. My burrito was missing half the components and was rolled so poorly I could barely hold it. On a brighter note, the staff seemed to be in good spirits, and the restaurant itself was tidy. Hopefully, they can improve their order accuracy—no one wants to pay for a half-assed meal. " (*Curated Review*)
Archived Reviews (50)
" Last week, I decided to revisit Chipotle, hoping it had improved. Sadly, the experience was less than satisfactory. The service was slow, and my burrito was incredibly small compared to what I remembered! I could barely find any chicken in it, which has always been my favorite part! I don’t know what happened but I hope they can fix these issues because I’d really love to see them thrive again. " (*Curated Review*)
" I had an amazing time at Chipotle. The food was delicious, and the portions were generous. I tried their new menu item and it exceeded my expectations! The restaurant was clean, and the atmosphere was inviting. Staff were attentive and kind. Can't wait to come back and try more options! " (*Curated Review*)
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