Taco Bell

Fast Food Restaurant $ 3.7 (501)

Taco Bell often receives mixed feedback regarding its food offerings, particularly around authenticity. Several customers noted inconsistencies in their orders, which detracted from the overall experience. Although the ambiance is adequate, the service quality is frequently cited as below expectations, reflecting the chain's fast-food nature rather than a focus on authenticity or preparation standards.

Overall:

2.7

(412 reviews)

Authenticity:

2.0

Atmosphere:

3.2

Service:

2.4

Restaurant website: Website

Phone number: (865) 426-9616

Address: 117 Colonial Ln, Rocky Top, TN 37769, USA

Opening hours

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 7:00 AM – 10:00 PM
Sunday: 7:00 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I can't believe I waited 30 minutes just to get my food, only to find out they got my order wrong. I asked for no sour cream, and of course, they added it. The place looked clean, but service was below average. Not sure if I will return. " (*Curated Review*)

10 months ago

" So I decided to stop at Taco Bell after a workout, and I was really looking forward to it. I ordered a power bowl, thinking it would be light yet filling. Unfortunately, it was super bland and lacked the flavors I was hoping for. I also had to wait quite some time before being served. A bit of a letdown overall. Won’t be rushing back any time soon. " (*Curated Review*)

10 months ago

" On my last visit, the service was very slow, and by the time I got my food, it was lukewarm at best. I ordered a combo meal, and the portion felt smaller than usual. Maybe it’s just the location? Overall, quality needs to improve, and I hope they can get better soon! " (*Curated Review*)

10 months ago

" Taco Bell has always been a go-to for quick meals, but sadly this visit fell short. I ordered the Crunchwrap and what I received was a soggy shell that was practically falling apart. It felt rushed and not cooked properly. The only highlight was the friendliness of the staff, which was appreciated but didn't salvage my meal experience. " (*Curated Review*)

10 months ago

" Taco Bell can be hit or miss, and unfortunately, my last visit was a miss. The service was slow and disorganized. The burrito I got was barely filled and seemed old. I can’t say I’d recommend this location based on my experience. I’ll stick to the Taco Bell that I know consistently delivers. " (*Curated Review*)

11 months ago

Archived Reviews (402)

" I have a love-hate relationship with Taco Bell. I love their late-night options, but the food is often below average. The location does have friendly staff which makes me want to return but the quality is sometimes severely lacking. " (*Curated Review*)

11 months ago

" I always have a decent experience at Taco Bell. The quality is what I expect, and it fulfills my cravings. The staff have always been nice and quick to take our orders. Good for a fast meal that's satisfying. " (*Curated Review*)

12 months ago
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