El Pollo Loco

Mexican Restaurant $ 4.1 (707)


El Pollo Loco is known for its delicious chicken offerings that many customers find to be fresh and authentic. Most patrons enjoy the food and appreciate the decent service, though there are occasional complaints about the atmosphere and cleanliness, particularly in busy times.

Overall:

4.4

(577 reviews)

Authenticity:

4.2

Atmosphere:

3.8

Service:

4.0


Restaurant website: Website

Phone number: (818) 990-7655

Address: 4544 Saugus Ave, Sherman Oaks, CA 91403, USA

Opening hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 10:00 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I tried El Pollo Loco for the first time, and I have to say, it was a nice experience! The chicken was flavorful, and the sides complemented the meal perfectly. The service was quick and efficient, and the restaurant itself was clean and welcoming. I will definitely come back to try more dishes. " (*Curated Review*)

" El Pollo Loco is a family favorite! The chicken meals are always satisfying and freshly prepared. The staff’s friendly demeanor makes the dining experience enjoyable. I've never had any issues with the meals I received. It’s a go-to spot for me and my family when we want something delicious and easy! " (*Curated Review*)

" I had high expectations from El Pollo Loco, and they did not disappoint! Everything was freshly prepared and bursting with flavor. Even the beans were perfect. The only downside was the limited seating during busy hours, otherwise it was a fantastic dining experience! " (*Curated Review*)

" I went to El Pollo Loco last night for a quick dinner and was a little disappointed. While the chicken was fine, the experience was marred by the slow service and a dirty dining area. It felt like the staff were overwhelmed, and the tables hadn't been cleaned properly. I'll consider going back, but only if I hear that the service has improved. " (*Curated Review*)

" My experience at El Pollo Loco was quite average. The atmosphere felt crowded, and it took longer than expected to receive my food. The chicken was good, but nothing stood out about my meal. I might give it another shot, but I don't have high hopes after this visit. " (*Curated Review*)

Archived Reviews (567)

" Visited El Pollo Loco for a quick bite. To my delight, I found the chicken to be some of the best I've ever had from a fast-food chain. The quality is consistent, and the service is usually excellent. However, the seating area could use some upkeep. All things considered, it remains my top choice for casual dining. " (*Curated Review*)

" El Pollo Loco has quickly become my favorite spot for Mexican-inspired meals. The chicken is tender and well-seasoned, and their side dishes really elevate the meal. I love their double chicken tostada salad! My only complaint is that the location can get quite busy, which sometimes affects the speed of service. Regardless, the food is definitely worth it! " (*Curated Review*)

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