Chinese Restaurant
$
3.8 (183)
East Garden is frequently noted for its generous portion sizes, yet struggles with food authenticity and service quality. Many patrons express concerns about the inconsistency of their dining experience, often citing issues such as poor service and questionable food safety. While some enjoy the larger servings, the overall consensus points to an urgent need for improvements in both food quality and customer interactions.
Restaurant website: Website
Phone number: (802) 728-3288
Address: 3 Salisbury St # 3, Randolph, VT 05060, USA
Opening hours
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" East Garden is decent for what it is, but I wouldn’t rave about it. The food was served hot and was filling, but the taste was rather lackluster. I appreciate that they have a take-out option, given the small dining space. It felt crowded and not very inviting. Nonetheless, the prices are fair, and if you're in a pinch, it's good enough to satisfy hunger. " (*Curated Review*)
" I wanted to love East Garden, but it simply did not live up to my expectations. I sampled a few items and found them to be under-seasoned, which was disappointing. The spring rolls were not fresh and seemed stale—definitely not what you want in a Chinese restaurant. The overall dining space felt cluttered and lacked cleanliness. They definitely need to work on the customer experience. " (*Curated Review*)
" Though I’ve had varying experiences at East Garden, my last visit was particularly poor. The wait time was ridiculous for the take-out order, and when I finally received it, the sweet and sour chicken was hard and soggy. I'm aware that the folks there work hard, but something needs to change regarding quality. There are other places that are definitely better in town. " (*Curated Review*)
" I can't say enough about how nice it was to find some vegetarian options here, but I wish the food could be better. The vegetable lo mein I ordered had way too much soy sauce and was missing that fresh taste I associate with good Chinese food. The atmosphere left a lot to be desired— too cramped, and the tables looked dirty. Perhaps better ingredients and cleanliness would help improve the experience. " (*Curated Review*)
" I just had my third visit to East Garden, and each time has been better than the last. The staff is consistently friendly and my order comes out quickly. The sweet and sour chicken is a must-try; it is always delicious and not overly sweet as other places do. Definitely a solid choice for Chinese food in the area. " (*Curated Review*)
" This restaurant is hit or miss. Sometimes you get a really good meal, but other times the food seems like it's come from a buffet. The service is often distracted, and I feel like I need to prompt the staff for refills or further assistance. They do have good portion sizes, but it doesn't always make up for the lack of quality in the food I receive. " (*Curated Review*)
" Much improved since my last visit a year ago. The food was actually tasty this time, and the service was quick. The dining area looked cleaner, which added to the positive experience. I ordered the lo mein, and it had a nice balance of flavors. Will consider returning again. " (*Curated Review*)