Panda Express
Chinese Restaurant
$
3.4
(529)
Panda Express offers a mix of fast food and mainstream Chinese-American dishes, with many customers finding the authenticity lacking. The quality of food has been appreciated when it is fresh, but numerous reviews mention issues with portion sizes and inconsistent service. While some enjoy the flavors, others feel the experience does not live up to true Chinese cuisine.
Closed · opens 9:30 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (281) 601-6231
Address: 11939 Grand Pkwy, New Caney, TX 77357, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Been to this location multiple times, hoping for the best each time. Unfortunately, service is often slow and food quality fluctuates significantly. Some items taste great, while others don't seem fresh at all. I have tried many dishes, and consistently my experience has been overwhelmingly disappointing. It's a shame because I once enjoyed the convenience of fast food Asian cuisine but not sure how much longer I'll keep coming back. " (*Curated Review*)
" Every time I've been to Panda Express, I have walked out with something missing or wrong. During my most recent visit, I understood they were busy, but I stood at the counter for quite a while before anyone took notice of me to place my order. When I opened my bag at home, I was disappointed to find a single fortune cookie instead of the two I was supposed to get. It’s frustrating, and I’m starting to lose interest in returning. " (*Curated Review*)
" I decided to try something different at Panda Express. I ordered their newly launched item: the Kung Pao Chicken. To my dismay, it was extremely bland with too much sauce. The chicken was small in portion, and there were three whole peanuts thrown in the mix—definitely not what I had in mind. The service was okay, but I felt they weren’t really paying attention to customer service. I doubt I will return anytime soon. " (*Curated Review*)
" I went to Panda Express the other day, hoping to enjoy my favorite orange chicken. Unfortunately, the chicken was dry and lacked flavor. The staff seemed overwhelmed, and I noticed a lot of misplaced orders. I could barely understand the person taking my order, and it took what felt like forever. All of this for what I paid? Not worth it. I'll likely choose a different place next time. " (*Curated Review*)
" I enjoyed my meal at Panda Express and appreciated how quickly everything was prepared. I had the orange chicken and fried rice, which were both tasty if a bit overly greasy. The staff seemed friendly, but I felt a little rushed as there were big lines behind me. The ambiance was nice and clean, making me feel comfortable during my visit. I might come back again if I'm in the area. " (*Curated Review*)
Archived Reviews (425)
" I’ve been a long-time fan of Panda Express but my last meal was just mediocre. The honey walnut shrimp lacked the condensed sweetness I enjoy, and it was more those bits of breading than actual shrimp. Service was fast, but could be better at customer engagement. I think I might explore other options for good Chinese food moving forward. " (*Curated Review*)
" I ordered online and arrived on time but ended up waiting an additional 20 minutes. When I finally got my food, the chicken was cold and the veggies soggy. The staff didn’t seem to care about the long wait and didn’t even apologize. I don't think I'll be returning here anytime soon, especially with so many other options available. " (*Curated Review*)
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