El Pollo Loco
Mexican Restaurant
$
4.4
(607)
El Pollo Loco provides a welcoming atmosphere and a menu that features authentic Mexican-inspired dishes. Many patrons commend the consistently high quality of the chicken and the attentiveness of the staff, resembling a commitment to freshness and flavor. While some customers noted occasional inconsistencies, particularly about authenticity in some items, the overall sentiment leans towards a positive dining experience with a dedication to customer service.
Restaurant website: Website
Phone number: (909) 860-2127
Address: 1220 S Diamond Bar Blvd Suite B, Diamond Bar, CA 91765, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I don't usually write reviews, but I must say my experience at El Pollo Loco was so delightful that I had to share! From the moment I walked in, the staff greeted me with big smiles. I ordered the mixed chicken plate with rice and beans. The chicken was cooked perfectly—crispy on the outside and tender on the inside. The staff checked in to make sure everything was to my liking, which was very thoughtful of them. I can't wait to come back again! " (*Curated Review*)
" It was my first experience at El Pollo Loco and it did not disappoint. The place was very clean, and the staff was polite. The chicken I ordered was very juicy and expertly cooked. I enjoyed the different types of sides, and I couldn't get enough of the rice! I think what impressed me the most was how quick my food came out! I will definitely be coming back to try more of the menu. " (*Curated Review*)
" Every time I visit this El Pollo Loco, I am reminded of how consistently great the service is here. The staff is always so attentive, and they remember my usual orders. You can tell they genuinely care about delivering the best experience. The chicken is succulent, and the salsas offer something for all tastes. If you want an excellent and quick meal in a friendly atmosphere, I highly recommend this place! " (*Curated Review*)
" Every visit to El Pollo Loco has been fantastic! I appreciate how fresh their ingredients are, especially in their salads. The service is prompt, and I always see the same friendly staff, which adds a personal touch. It's hard to beat a meal filled with flavor and freshness at this price. I'm always looking forward to my next visit! " (*Curated Review*)
" There are many El Pollo Locos in the area, but this one stands out! The chicken is consistently cooked well, juicy, and flavorful. I often come here when I'm in a rush as the service is fast. The cleanliness of the entire place gave me peace of mind. They also have a great selection of sides. Overall, a great choice for a casual meal! " (*Curated Review*)
Archived Reviews (487)
" I absolutely loved my visit to El Pollo Loco! The atmosphere was bright and cheerful, and the staff couldn't have been more friendly. I ordered the chicken bowl, which was bursting with flavor and had just the right amount of spice. The side of rice was fluffy and well-seasoned as well. I would recommend this place to anyone looking for a casual yet delicious meal. Definitely a five-star experience all around! " (*Curated Review*)
" My friends and I had a great time at El Pollo Loco last week. Honestly, we went in with pretty low expectations for a fast-food chain, but we were surprised! The chicken was incredibly moist and flavorful and tasted freshly grilled. The ambience was lively, and we even saw the staff engaging cheerfully with each other, creating a positive environment. We tried a variety of items, including the tacos and burritos, which were both delicious! I could see myself coming here regularly for a quick meal. " (*Curated Review*)
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