Kyoto At Virginia

Restaurant $$ 4.2 (276)


Kyoto At Virginia has received a barrage of negative feedback, particularly due to concerns about the authenticity of the Japanese cuisine it offers. Many customers expressed disappointment with the food quality and found the service lacking, leading to a forgettable dining experience that does not seem to represent genuine Japanese culinary traditions.

Overall:

2.0

(232 reviews)

Authenticity:

1.4

Atmosphere:

2.0

Service:

1.7


Restaurant website: Website

Phone number: (276) 236-4623

Address: 1075 E Stuart Dr, Galax, VA 24333, USA

Opening hours

Monday: 11:30 AM – 9:00 PM
Tuesday: 11:30 AM – 9:00 PM
Wednesday: 11:30 AM – 9:00 PM
Thursday: 11:30 AM – 9:00 PM
Friday: 11:30 AM – 9:30 PM
Saturday: 11:30 AM – 9:30 PM
Sunday: 11:30 AM – 9:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Reservable

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Classified as a Japanese restaurant, but after my visit to Kyoto, I am wondering if their chefs are familiar with authentic Japanese flavors at all. The fried rice was mushy and uneatable, while my teriyaki chicken came out bland and poorly plated. With a place like this, it becomes challenging to return. The staff was slow and unfriendly, which only deterred my desire to give them a second chance. This place needs to step up their game. " (*Curated Review*)

" Came to Kyoto expecting delicious food but left with a stomach ache. The shrimp were notably overcooked and everything tasted overly salty. I usually have large appetites, but the portions they served were just tiny. The waitstaff was okay, but they couldn’t improve the culinary experience, unfortunately. As much as I wanted to like this place, I simply can’t recommend it to anyone looking for a good meal. " (*Curated Review*)

" I wasn't too impressed with my visit to this restaurant. It was more of a last-minute choice for dinner. There was nothing particularly offensive about my meal, but nothing outstanding either. The chicken was alright, but the rice was bland – which is odd coming from a place that specializes in so-called authentic cuisine. I will say the service was quick, which I appreciate, but when you already serve poor food, it doesn't justify a return visit. I guess I'll just stick to exploring other restaurants in the area for a better option. " (*Curated Review*)

" The other day, my friends and I decided to check out Kyoto for some dinner. Our experience was quite mixed. While the noodles were decent, the chicken was rubbery and flavorless, which was a major letdown. We couldn't understand how a Japanese restaurant could serve such bland food! The waiter was fine but could have been more attentive. The restaurant definitely needs an overhaul. I wouldn't recommend this place for anyone seeking a true Japanese dining experience. However, the friendly staff is a minor redeeming quality. " (*Curated Review*)

" At first glance, Kyoto At Virginia appears to have a cozy atmosphere, but that impression quickly fades upon tasting the food. The steak I ordered was severely overcooked and lacked any seasoning whatsoever. To make matters worse, the soup was far from the delicious miso I usually enjoy; instead, it was simply bland broth. On the positive side, our waitress was friendly, but friendliness alone can't save a meal. I left feeling dissatisfied and regretting my choice. " (*Curated Review*)

Archived Reviews (222)

" I was expecting a delightful meal at Kyoto At Virginia based on the reviews I had read online, but my experience did not meet those expectations. The meals we ordered came out lukewarm, which is quite a red flag for any restaurant, especially for a hibachi style where food is supposed to be fresh and hot. The carrots seemed canned and the fresh vegetables I anticipated were nowhere to be found. I tried to communicate my concerns to the staff but felt like I was ignored. Such a shame, as the restaurant has potential but needs significant improvements in food quality and service to retain customers. " (*Curated Review*)

" I had a very mixed experience at Kyoto. While some components were decent, such as the shrimp which were cooked fairly well, many other parts really disappointed. The salad left a bad taste in my mouth – I expect more from a Japanese restaurant! The waiter was nice enough and very respectful, but it didn't quite balance out the negative aspects of my meal. I hope they improve but I wouldn't rush to recommend them to anyone. " (*Curated Review*)

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