Kyoto At Virginia
Restaurant
$$
4.2
(276)
Kyoto At Virginia has received a barrage of negative feedback, particularly due to concerns about the authenticity of the Japanese cuisine it offers. Many customers expressed disappointment with the food quality and found the service lacking, leading to a forgettable dining experience that does not seem to represent genuine Japanese culinary traditions.
Restaurant website: Website
Phone number: (276) 236-4623
Address: 1075 E Stuart Dr, Galax, VA 24333, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This restaurant was a major letdown. The atmosphere was quiet, which could be nice, but in this case, it just felt dull. There were hardly any options on the menu, and the food I received was subpar. The teriyaki chicken was basically dry and the overall presentation was lacking. I've had optimal experiences at other Japanese restaurants, so it is disappointing to see a place not delivering on its promises. " (*Curated Review*)
" I had high hopes for Kyoto, and while the location is convenient, that was about the only plus. The sushi was not at all what I expected; it tasted more like grocery store fare than a fresh restaurant dish. The rice was dry and the rolls fell apart when touched. The ambience didn't feel welcoming, and the staff seemed disinterested. I would recommend looking for a different spot if you want real Japanese food. It's disappointing to see such a classic cuisine being represented so poorly. " (*Curated Review*)
" I truly wanted to love my visit to Kyoto, but nothing felt authentic about the experience. For a hibachi restaurant, I found the food to be subpar. The chicken came in tiny pieces, which made me wonder if I was at a fast food joint rather than a traditional Japanese establishment. The service was average at best, and while the decor was somewhat pleasant, it couldn’t make up for the disappointing meal. I left unhappy and regretting my choice to come here. " (*Curated Review*)
" Upon arriving at Kyoto At Virginia, I was initially excited to try what I hoped would be authentic Japanese cuisine. Unfortunately, my excitement quickly turned to disappointment. The tempura I ordered was largely soggy and lacked the crispy texture I expected. On top of that, the service was incredibly slow, and we waited ages before we even received our drinks. The staff seemed overwhelmed, and while they were friendly, it just wasn't enough to redeem the experience. I left feeling unsatisfied and won't be returning anytime soon. " (*Curated Review*)
" The food was remarkably mediocre, but it wasn't all bad. The one saving grace was our server, who was friendly and apologetic about the overall experience. My meal was underwhelming—overcooked shrimp and cold rice, but at least the iced tea was refreshing. Still, the flavors were bland and the seasoning nonexistent. I’ll think twice before recommending this place. " (*Curated Review*)
Archived Reviews (222)
" I was expecting a delightful meal at Kyoto At Virginia based on the reviews I had read online, but my experience did not meet those expectations. The meals we ordered came out lukewarm, which is quite a red flag for any restaurant, especially for a hibachi style where food is supposed to be fresh and hot. The carrots seemed canned and the fresh vegetables I anticipated were nowhere to be found. I tried to communicate my concerns to the staff but felt like I was ignored. Such a shame, as the restaurant has potential but needs significant improvements in food quality and service to retain customers. " (*Curated Review*)
" I had a very mixed experience at Kyoto. While some components were decent, such as the shrimp which were cooked fairly well, many other parts really disappointed. The salad left a bad taste in my mouth – I expect more from a Japanese restaurant! The waiter was nice enough and very respectful, but it didn't quite balance out the negative aspects of my meal. I hope they improve but I wouldn't rush to recommend them to anyone. " (*Curated Review*)
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