Fazoli's
Restaurant
$
4.2
(922)
The restaurant is generally well-received with many patrons enjoying the variety of Italian dishes available. While the quality and authenticity of the food received high praise, some customers have raised concerns regarding portion sizes and consistency in service, particularly during busy hours.
Restaurant website: Website
Phone number: (502) 969-4442
Address: 11806 Standiford Plaza Dr, Louisville, KY 40229, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I love Fazoli's! Their pasta portions are generous, especially when you consider they offer endless breadsticks! Last week I visited and had the classic sampler, which allowed me to try a bit of everything. Everything was cooked well, and the service was upbeat. I definitely recommend trying it if you're in the area! " (*Curated Review*)
" Visiting Fazoli's was a pleasant experience. The warm breadsticks to start were a highlight, perfectly soft and garlicky. I enjoyed the ravioli dinner which was quite filling. Friendly staff and quick service made our time enjoyable. I will definitely come back for more pasta! " (*Curated Review*)
" I had the worst experience at Fazoli's the other day. I placed a large order for my family and it was completely wrong! They forgot my son's meal and even mixed up a couple of my items. The staff was unhelpful when I brought it up; I had to wait way too long for a manager to assist me. Will not be coming back anytime soon. " (*Curated Review*)
" Terrific experience! Found an incredible deal for a family meal. The kids loved the pizza and the adult portions were fulfilling. We enjoyed the welcoming atmosphere and friendly service throughout our stay. It's a fantastic option for our family given the great price and quality of food! " (*Curated Review*)
" I've always enjoyed Fazoli's for its convenience and affordability. The drive-thru is perfectly quick during my lunch breaks, and I've found that the staff is usually friendly. While the food may not be the most gourmet, it's satisfying for the price. I recently tried their pizza, and while it was decent, it didn't quite compare to authentic Italian places. Still, a solid option for casual dining. " (*Curated Review*)
Archived Reviews (739)
" While I've had great experiences at Fazoli's before, my most recent visit was disappointing. My order was mixed up, and my meal didn’t taste fresh. I raised my concerns with the management, who were polite but didn’t do much to resolve my issue. I hope they can improve their customer service. " (*Curated Review*)
" I definitely have mixed feelings about my last visit to Fazoli's. While I appreciate the quick service, the food was not up to par. The carbonara was bland and uninspired, and the breadsticks were overly crispy and almost burnt. I hope they work on their consistency because I used to love this place. " (*Curated Review*)
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