El Pollo Loco

Mexican Restaurant $ 4.2 (1513)


El Pollo Loco is well-regarded for its fast-service, grilled chicken meals, which many customers find flavorful and reasonably priced. The authenticity of their dishes is highlighted, especially their signature salsa and grilled items, providing a comforting taste of traditional Mexican cuisine. However, some customers noted instances of service inconsistencies and atmosphere concerns in different locations.

Overall:

4.2

(1222 reviews)

Authenticity:

4.2

Atmosphere:

3.7

Service:

3.8


Restaurant website: Website

Phone number: (916) 922-5200

Address: 3500 Northgate Blvd, Sacramento, CA 95834, USA

Opening hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 10:00 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" As a fan of Mexican cuisine, I've always loved El Pollo Loco for their grilled chicken and flavorful sides! On my visit last week, I ordered the chicken avocado bowl, and it was heavenly! The chicken was well-marinated and the guacamole was fresh. One of my favorite things about this place is their customization; you can load up on all sorts of salsas. However, I was this time disappointed with the waiting time, even though the restaurant wasn't that busy. I just wish they would step it up in terms of speed! " (*Curated Review*)

" I have to say, this El Pollo Loco is a hit and miss. My last visit was unfortunate; I ordered the chicken salad, and I felt the chicken was a bit dry and the dressing was lacking flavor. The customer service was quick but could’ve been friendlier. One of my friends really enjoyed the burrito though, so maybe it’s just a matter of what you order. The drive-thru was fast, so at least they excel in that area. " (*Curated Review*)

" I decided to try El Pollo Loco after hearing all the buzz surrounding their grilled chicken dishes. Honestly, I was not disappointed! The chicken was perfectly charred and had a smoky flavor that reminded me of traditional street food. I really appreciated the salsa bar, which had a variety of fresh toppings to enhance my meal. However, the atmosphere wasn’t as inviting as I hoped, and the tables could have been cleaner. Overall, a solid dining experience that I would likely repeat. " (*Curated Review*)

" El Pollo Loco never disappoints when it comes to flavor! Their grilled chicken tastes amazing, and I love the variety of toppings available. The staff is generally fast, but I’ve noticed some fluctuations in service depending on the time of day. But for the most part, a solid fast-food choice! " (*Curated Review*)

" El Pollo Loco is a staple for my family! We love their grilled chicken and often take advantage of their family meals. The atmosphere can be dim on some occasions, but the food more than makes up for that. Overall, it's a reliable choice for delicious and quick dining! " (*Curated Review*)

Archived Reviews (1212)

" There’s just something about the grilled chicken from El Pollo Loco that hits the spot for me. I love how juicy and flavorful it is! The tortilla soup is another must-try item. My only concern has been the inconsistency in the portion sizes; sometimes I feel they vary quite a bit. Overall, I’m a fan of this place! " (*Curated Review*)

" I absolutely love the chicken from El Pollo Loco! It’s grilled to perfection and always has such great flavor. I find their portions quite generous for a fast-food restaurant. The only negative is that it's often crowded, but the speedy service helps to make up for that. " (*Curated Review*)

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