El Pollo Loco
Mexican Restaurant
$
4.2
(1739)
El Pollo Loco is generally well-received for its fast, flavorful offerings that many customers deem authentic Mexican food. While the quality of service is often praised, there are occasional notes of inconsistency, particularly regarding order accuracy and customer interactions.
Restaurant website: Website
Phone number: (310) 838-8803
Address: 1833 S La Cienega Blvd, Los Angeles, CA 90035, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I had a positive experience at this El Pollo Loco while grabbing a quick bite. The food is always fresh, and I'm a fan of their healthy options! I appreciate that I have choices, and their chicken is always moist and flavorful. The service is often fast, which is crucial because I’m usually on a tight schedule. The atmosphere inside is pleasantly casual, making it a comfortable place to sit and eat if you have the time. Highly recommend for anyone looking for a quick yet satisfying meal! " (*Curated Review*)
" I recently stopped by for a late-night craving at El Pollo Loco and I was pleasantly surprised by how fresh my meal was! It was definitely better than your typical fast food joint. The chicken burrito was stuffed with plenty of chicken and veggies, and the salsa added the perfect kick. However, I did think the drive-thru queue moved a bit slowly for a restaurant that claims to be speedy. Overall, flavorful food but service could improve a bit. Will definitely return! " (*Curated Review*)
" This El Pollo Loco location never disappoints! The chicken is perfectly grilled and seasoned every time I visit. I love how quick the service is, even during lunch rush. The staff is friendly and always ensure my order is exactly what I wanted. I highly recommend trying their chips and guacamole alongside your meal. The atmosphere is nice for a fast food place, and the prices are quite reasonable too. Overall, a great experience that keeps me coming back! " (*Curated Review*)
" I frequent this location mainly for their burritos, which are amazing! Always packed with juicy chicken and fresh ingredients. The drive-thru tends to be quick, and I appreciate the online ordering option. It's great for those busy days when I need to grab lunch on-the-go. The atmosphere is a typical fast-food vibe, nothing fancy but comfortable enough. Prices are reasonable with good portion sizes. I would recommend them to anyone looking for a quick, tasty meal! " (*Curated Review*)
" I had an awful experience at this location recently. I ordered the chicken salad, and it tasted old, as if it had been sitting out for a while. On top of that, the staff seemed disinterested in helping and took forever to take my order despite the fact that there was hardly anyone else there. This has not been what I've come to expect from El Pollo Loco, as I usually love their food. Maybe they were having an off day; I might try another location to see if the quality differs. " (*Curated Review*)
Archived Reviews (1393)
" I was pleasantly surprised by my recent visit! Everything was made fresh, and my chicken salad was among the best I've had in a fast-food setting. The flavors were vibrant, and I could tell they used quality ingredients. The staff was friendly and speedy, which made my experience enjoyable. I’ll definitely come back for more. Highly recommended for anyone craving something healthy yet delicious! " (*Curated Review*)
" Wasn't too happy with my visit. The food was okay, but the service was a bit off. It took longer than expected to get my order and when I asked about my missing item, the employee acted disinterested. I really like the concept of El Pollo Loco, but this location needs to step it up in customer service. " (*Curated Review*)
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