Urban Hot Pot - Rockville
Restaurant
$$
4.5
(1299)
Urban Hot Pot in Rockville is celebrated for its vibrant atmosphere and largely authentic hot pot experience. Customers appreciate the variety of fresh ingredients and flavorful broths, indicating a commitment to authenticity in hot pot cuisine. Overall, feedback highlights a well-managed dining experience with a fun, interactive approach to ordering, although some mention the occasional inconsistency in service.
Restaurant website: Website
Phone number: (240) 669-6710
Address: 1800 Rockville Pike h2, Rockville, MD 20852, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I admittedly had higher expectations going into this meal. Urban Hot Pot is decent, but I encountered some flaws. For instance, certain ingredients such as the fish balls I ordered were not fresh at all, which put a damper on the dining experience. However, I must say that the choice of soups was pretty satisfying, and I particularly enjoyed the spicy broth! On the service front, they were quite friendly and helpful, but we waited a little too long for our initial order to arrive. I might consider returning, but perhaps with lower expectations. " (*Curated Review*)
" What an enjoyable hot pot experience at Urban Hot Pot! The ambiance was vibrant, making it a great place for a night out. The variety of broth options was fantastic, especially for those who enjoy experimenting with flavors. I truly appreciated the efficient service and how quick the orders came out, considering it was a Friday night. Dessert was a delightful way to end the meal as well. I'll certainly be back soon! " (*Curated Review*)
" Had a great time at Urban Hot Pot! The atmosphere was warm and inviting. I loved their variety of broth options – if you like spicy, you’re in for a treat! I was impressed by how quickly our orders were taken and delivered. However, I noticed that getting seated can take a while, especially on the weekends. All in all, it was a fantastic evening of good food and bonding with friends. Highly recommend for hot pot fans! " (*Curated Review*)
" Urban Hot Pot is a unique dining experience! I brought my friends here for a gathering, and they all loved it. The variety of broth and fresh ingredients made it easy for each of us to customize our meals. The tablet ordering system was pretty straightforward, though occasionally slow. My favorite part was the sweets bar afterward! We were all stuffed after our meal and happy. Friendly service complemented the delicious food. Definitely returning soon! " (*Curated Review*)
" Overall, I had a great experience at Urban Hot Pot. The concept of having individual pots is great for family gatherings or dates. All the offerings were good, and the soup bases were well seasoned. The only downside was that it did feel a little rushed, with the 2-hour limit and staff occasionally making us feel it. But I had fun cooking and tasting delicious food with my friends. A solid 4 stars! " (*Curated Review*)
Archived Reviews (1041)
" I have mixed feelings about Urban Hot Pot. While they do offer a wide range of ingredients, the quality was hit or miss. Some vegetables were not fresh, and the soup bases seemed overly salted for my taste. However, the service was friendly, and the restaurant's environment is cheerful. I enjoyed the concept of being able to order via tablet, even if it glitched at times. All in all, a decent experience but not my favorite hot pot place in the area. " (*Curated Review*)
" Not going to lie, I was very excited to try Urban Hot Pot, but it was just okay for me. The food quality was a bit inconsistent - some things were great while others seemed like they could've been fresher. I also wasn’t a huge fan of the robotic delivery system. Sure, it’s a fun concept, but it felt a bit impersonal when it came to service. The environment was lively, but it got quite noisy as the night went on. I might give it another try another time, hoping for a better experience. " (*Curated Review*)
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