El Pollo Loco
Mexican Restaurant
$
4.3
(499)
El Pollo Loco is celebrated for its authentically grilled chicken and fresh ingredients, providing a delightful dining experience. While the quality of food is highly praised, some critiques point towards occasional inconsistencies in service and order accuracy, which can affect the overall experience.
Restaurant website: Website
Phone number: (858) 578-7553
Address: 8349 Mira Mesa Blvd, San Diego, CA 92126, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I frequently order from here, and while they have fantastic chicken, I'm often disappointed by inconsistent service. There are times my order is perfect, and other times I find mistakes. But, the bright side is they always make it right when things go wrong. I appreciate their customer service immensely. Will have to keep supporting them! " (*Curated Review*)
" El Pollo Loco has always been reliable for good food at a fair price. The grilled chicken is my go-to, and the portions are generally generous. While I have experienced some service issues, the staff tries hard to keep everything running smoothly. I appreciate their efforts, and I’ll keep coming back! " (*Curated Review*)
" My recent dinner at El Pollo Loco was underwhelming sadly. The chicken I received was dry and didn't seem fresh. It was disappointing considering their reputation. I tried bringing my concerns to the staff but received vague responses. Hopefully, it was just an off night because I've enjoyed their chicken before. I want to give them another chance. " (*Curated Review*)
" After trying El Pollo Loco a few times now, I can confidently say their chicken is quite good. However, I was disappointed when my sides were incorrect during my last visit and the response from the staff was not as attentive as I'd like. Still, I appreciate the healthy options and reasonable prices. I’ll return, but I hope the service improves. " (*Curated Review*)
" I occasionally take a break from work to grab lunch here, and I must say it’s one of my favorites. Their chicken and sides are always fresh, and I love their spicy salsa. The staff is friendly, and the dining area is clean. I do wish their online ordering was more reliable, as I've faced issues sometimes. Still, the food keeps bringing me back. " (*Curated Review*)
Archived Reviews (401)
" During our last visit to El Pollo Loco, we received outstanding service from a staff member named Gladys. She checked in to see how we were doing multiple times. The food was solid; I had a double chicken bowl which was quite generous. Cleanliness was excellent too. I will recommend this branch to my friends because of how accommodating the staff was. Amazing experience overall! " (*Curated Review*)
" El Pollo Loco has been my family's dining choice for years, and it never disappoints! The grilled chicken is flavorful, and I appreciate their flexibility with vegetarian options. Staff members are usually friendly, although there have been a couple of mix-ups with orders. Overall, it's a solid place! " (*Curated Review*)
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