El Pollo Loco

Mexican Restaurant $ 4.3 (499)


El Pollo Loco is celebrated for its authentically grilled chicken and fresh ingredients, providing a delightful dining experience. While the quality of food is highly praised, some critiques point towards occasional inconsistencies in service and order accuracy, which can affect the overall experience.

Overall:

4.5

(411 reviews)

Authenticity:

4.3

Atmosphere:

4.1

Service:

4.3


Restaurant website: Website

Phone number: (858) 578-7553

Address: 8349 Mira Mesa Blvd, San Diego, CA 92126, USA

Opening hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 10:00 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I’ve been enjoying El Pollo Loco for years, and it never lets me down. The flavor of their chicken is consistently on point. However, my last few visits have had minor service issues, where my orders have been miscounted or filled incorrectly. The staff genuinely tries to make it right, which I commend, yet I hope to see improvement. Still my go-to for grilled poultry. " (*Curated Review*)

" Incredibly impressed with the value at El Pollo Loco! The family meal deals are simply fantastic. We ordered a mix of chicken and sides, and there was enough food for everyone at an inexpensive price. I was looking for a quick meal that didn't feel greasy or unsatisfying, and El Pollo Loco delivered on all counts. " (*Curated Review*)

" This is my favorite fast-casual spot for lunch! The chicken is always tender and delicious. The staff goes above and beyond to ensure a great experience, making it my go-to even during busy workdays. I especially love their fresh salsas and warm tortillas. Highly recommend! " (*Curated Review*)

" What a find! El Pollo Loco saved my day when I was starving while shopping nearby. The food was incredibly fresh. I ordered the two-piece chicken meal, and it was ample enough to fill me. The flavors were definitely authentic, and everything tasted well-cooked. The prices are sensible, and I admire the staff for being cheerful and going the extra mile. I’ll be making this a regular stop! " (*Curated Review*)

" I wish I could give El Pollo Loco more stars, especially because the grilled chicken is the best around! It’s always juicy and perfectly spiced. However, my last visit had a hiccup; I ordered extra cilantro sauce and was charged for it which is uncommon. I hope they restore their original policy, as I’m a regular and love the extra sauce! Regardless, I’ll keep returning for that amazing chicken! " (*Curated Review*)

Archived Reviews (401)

" During our last visit to El Pollo Loco, we received outstanding service from a staff member named Gladys. She checked in to see how we were doing multiple times. The food was solid; I had a double chicken bowl which was quite generous. Cleanliness was excellent too. I will recommend this branch to my friends because of how accommodating the staff was. Amazing experience overall! " (*Curated Review*)

" El Pollo Loco has been my family's dining choice for years, and it never disappoints! The grilled chicken is flavorful, and I appreciate their flexibility with vegetarian options. Staff members are usually friendly, although there have been a couple of mix-ups with orders. Overall, it's a solid place! " (*Curated Review*)

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