Jade Express - Goldsboro
Chinese Restaurant
$$
4.2
(357)
Jade Express offers a mix of flavors but struggles to maintain authenticity in its dishes. While some customers appreciate the portion sizes, issues often arise with food quality and service consistency.
Open until 8:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (919) 778-4112
Address: 613 N Berkeley Blvd, Goldsboro, NC 27534, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" My family and I went to Jade Express after hearing about their generous portions. The food was good but not particularly authentic. The bourbon chicken was tender, but the sauce tasted more like a sweet glaze than I would expect from traditional recipes. Service was slow, and we had to wait longer than expected to be served and get our food. The atmosphere was cozy, but the cleanliness of the dining area seemed lacking. Overall, it was a decent experience, but I don't think I'd rush back anytime soon. " (*Curated Review*)
" I was really looking forward to trying Jade Express, hearing so many mixed reviews about it. When I finally got there, I was greeted by a rather unfriendly staff who seemed overwhelmed despite the low number of customers. I ordered the General Tso's chicken expecting a flavorful dish, but what I received was bland and rubbery. The egg rolls were the only redeeming factor, perfectly crispy and flavorful. Portion sizes seemed reasonable, but for the quality I received, I wouldn't say it was worth it. Overall, I might give it another shot in the future, but only if I don't have any other options available. " (*Curated Review*)
" My dining experience at Jade Express was less than favorable, to say the least. Upon arrival, the restaurant felt dirty, and it seemed like no one had taken the time to clean the tables. The service was inattentive, and after waiting an unusual time for our order, I was served a raw pepper chicken which was completely unacceptable. I raised the concern to the staff to no avail—which was incredibly frustrating. I immediately lost my appetite and left without eating, swearing to never return. This place must address their meals' quality and service, or they will continue to lose customers. " (*Curated Review*)
" My favorite dish at Jade Express is definitely the bourbon chicken; I always get it! The flavor is consistent, it's juicy, and they load your plate up with it. The service has always been pleasant each time I've come in, though sometimes you may have to wait at peak hours. Ambiance is a bit hectic being located in a mall, but it's cozy enough for casual dining. Overall, a good experience almost every time I visit! " (*Curated Review*)
" I frequent Jade Express because it's convenient and the variety is excellent. The food is typically fresh and well-prepared, although the authenticity is questionable at times. Prices are quite reasonable given the portion sizes—definitely enough to take some home! The staff have always been polite, though can seem rushed when it's busy. Overall, I appreciate the place and return regularly. " (*Curated Review*)
Archived Reviews (287)
" Jade Express has a unique blend of fast casual dining with a variety of options. Their bourbon chicken is a must-try—it is consistently flavorful and juicy! The workers seem to work quickly despite the restaurant being located in a busy mall. Don't expect a fine dining experience, but if you're looking for a quick meal that'll fill you up, it's worth the visit. " (*Curated Review*)
" I recently had a good meal at Jade Express. The food was flavorful, and while it wasn't the most authentic option, it hit the spot for a quick meal. The portions were more than enough, and I left feeling full. The waiting line can be a little long during peak hours, but the staff were friendly. I'd recommend it for a quick lunch if you're nearby, just don't expect upscale dining. " (*Curated Review*)
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