Los Portales

Mexican Restaurant $$ 4.1 (817)

Los Portales seems to struggle with delivering authentic Mexican cuisine, as many customers expressed dissatisfaction with both the flavor and quality of the food. While some enjoy the atmosphere and friendly service, others found it lacking in consistency and attentiveness. The pricing has also been a common point of contention, with numerous patrons feeling that the value does not meet their expectations.

Overall:

2.6

(665 reviews)

Authenticity:

2.0

Atmosphere:

3.5

Service:

3.2

Restaurant website: Website

Phone number: (731) 588-2822

Address: 806 University St, Martin, TN 38237, USA

Opening hours

Monday: 11:00 AM – 9:30 PM
Tuesday: 11:00 AM – 9:30 PM
Wednesday: 11:00 AM – 9:30 PM
Thursday: 11:00 AM – 9:30 PM
Friday: 11:00 AM – 10:30 PM
Saturday: 11:00 AM – 10:30 PM
Sunday: 11:00 AM – 9:30 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Curbside Pickup Available
  • Reservable

Offerings

  • Lunch
  • Dinner
  • Beer
  • Wine
  • Cocktails
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Los Portales used to be my favorite spot for Mexican food in town, but my recent experience has made me rethink that. The service was extremely slow, and my food was not only late but also lackluster in terms of flavor. I ordered chicken tacos, expecting a burst of flavors, but they were bland and had too much cheese sauce. It's a shame because the ambiance is nice and the staff is friendly, but I can’t overlook the food quality. " (*Curated Review*)

11 months ago

" Los Portales might charm you with its vibrant decor, but the food left much to be desired. I visited with friends, and we were quite disappointed with the authenticity of our meals. I had the chicken enchiladas and they were bland, completely lacking the rich flavors typical to quality Mexican cuisine. The service did make up for some of it; the staff was friendly and accommodating. Still, unless they revamp their menu to prioritize real flavors, it might become just another generic spot for us. " (*Curated Review*)

11 months ago

" Los Portales is a welcoming place that left me feeling split on my experience. The ambiance is colorful, yet the food quality severely underperformed. I tried the nachos, and the cheese felt overly processed—definitely not authentic. Service-wise, staff were friendly and efficient, but that only somewhat compensated for the food's failings. They could elevate the dining experience dramatically by prioritizing genuine flavors over what felt like mass-produced meals. " (*Curated Review*)

1 year ago

" My last visit to Los Portales was a mix of highs and lows. The atmosphere is lively, with cool decorations that transport you directly to Mexico. I appreciated the speedy service, but the food didn't quite match the vibe. I had the quesadilla, and it was more cheese than anything—lacking the usual punch of flavors I was counting on. Perhaps with a bit more authenticity and attention to detail in their meals, this place could really shine! " (*Curated Review*)

1 year ago

" The experience at Los Portales was nice and efficient. We were seated promptly, and drinks were filled quickly, which is always a plus! However, once the food came, the flavors didn’t shine as we had hoped. I ordered the chicken fajitas, but they didn’t match the description on the menu. I left feeling unsatisfied, especially compared to the price I paid. Everything else about the place was pleasant; too bad the food didn’t live up to expectations. " (*Curated Review*)

1 year ago

Archived Reviews (655)

" I recently went to Los Portales for a birthday celebration, and while the service was reasonably fast, I was taken aback by how overpriced the drinks were! I paid $4 for a lemonade, which is ridiculous! The food was average at best; my fajitas were lacking in seasonings. However, the environment was lively and made for a fun night out. If they could just focus on improving the authenticity of the dishes and value for money, they would be a fantastic spot. " (*Curated Review*)

1 year ago

" I've given Los Portales many chances, hoping each visit would be better than the last. Sadly, yesterday's meal was underwhelming and overpriced. I ordered a bean burrito, expecting a hearty serving, but was disappointed by the small portion. The service remained attentive, but I can’t ignore the lack of flavor in the food. If I could suggest anything to the owners, it would be to bring back the authenticity and some real kick in their dishes! " (*Curated Review*)

1 year ago
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