El Pollo Loco
Mexican Restaurant
$
4.2
(1336)
El Pollo Loco is recognized for its commitment to authentic flavors and the quality of its grilled chicken. While reviews reflect that the ambiance can be hit or miss, many patrons appreciate the fresh and marinated food. The restaurant is noted for varying standards of service, with some customers experiencing long wait times and inconsistent attentiveness.
Restaurant website: Website
Phone number: (408) 732-5002
Address: 996 W El Camino Real, Sunnyvale, CA 94087, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" My latest visit to El Pollo Loco was a mixed bag. The food was great, as always, but the service was lacking. It took longer than expected to get my order out, and it seemed like there were only a couple of employees managing the whole place. Even so, the chicken was flavorful and fresh. I'll keep coming back for the food but hope for better service next time. " (*Curated Review*)
" I am a regular at El Pollo Loco, and honestly, I can say that the chicken is always juicy and well-cooked. The service can be a bit rushed during peak hours, which is understandable, but the food quality makes it worthwhile. They are fairly consistent with their offerings. " (*Curated Review*)
" I had a disappointing visit at El Pollo Loco. The service was unusually slow, and the chicken I ordered wasn't the usual high standard. The ambiance felt off too. It was a letdown, considering my past experiences. Hoping for better on my next visit. I really want this restaurant to succeed! " (*Curated Review*)
" I really enjoyed my experience at El Pollo Loco. The flavors of the chicken are always outstanding, and the fresh sides complement it perfectly. The dining area could use a little tidying up, but the staff was friendly and attentive. I will definitely continue to be a regular customer! " (*Curated Review*)
" Visiting El Pollo Loco was a bit of a letdown. The waiting time was excessive, and by the time I received my meal, the chicken was lukewarm, and the sides were not fresh. The staff tried to be accommodating, but they were stretched thin. I hope my next visit will be much better because I love the concept of this place. " (*Curated Review*)
Archived Reviews (1070)
" After hearing rave reviews, I finally decided to give El Pollo Loco a try. I ordered the chicken bowl and was pleasantly surprised. The chicken was grilled to perfection, and the fresh ingredients were a delightful touch. The atmosphere could be better—it's a bit noisy and crowded—but the flavors made up for it. I’ll definitely be back for more! " (*Curated Review*)
" I found El Pollo Loco to have a decent offering when it comes to fast food. The chicken flavor is quite nice, and the variety of salsas adds a nice touch. However, my last visit had me waiting quite a while for my order. Cleanliness could be a major area of improvement. " (*Curated Review*)
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