Moe's Southwest Grill

Mexican Restaurant $ 4.2 (649)


Moe's Southwest Grill is recognized for its quick service and a variety of Tex-Mex dishes that offer a decent level of authenticity. While many patrons appreciate the freshness of the food, the service quality often varies, leading to mixed experiences regarding staff attentiveness and atmosphere.

Overall:

3.9

(531 reviews)

Authenticity:

4.1

Atmosphere:

3.6

Service:

3.5


Restaurant website: Website

Phone number: (336) 584-7000

Address: 1449 University Dr, Burlington, NC 27215, USA

Opening hours

Monday: 10:30 AM – 9:00 PM
Tuesday: 10:30 AM – 9:00 PM
Wednesday: 10:30 AM – 9:00 PM
Thursday: 10:30 AM – 9:00 PM
Friday: 10:30 AM – 9:00 PM
Saturday: 10:30 AM – 9:00 PM
Sunday: 10:30 AM – 9:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Lunch
  • Dinner
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" As someone who enjoys Tex-Mex, I was looking forward to my meal at Moe's. I had the steak stack, and while the flavor was decent, it didn’t seem particularly authentic. It was a bit overcooked, which was disappointing. The service was okay, but I expected a more welcoming vibe. The cleanliness of the restaurant could also improve; I noticed that a couple of tables were left uncleaned for a while. Overall, it was just an average experience for me. " (*Curated Review*)

" I am a big fan of Moe’s, and I've been frequenting their locations for years. This time, however, I was quite disappointed. Although my burrito was large, the flavors just didn't do it for me. It was somewhat bland, and I believe the kitchen must be cutting corners. Additionally, the service could be more engaging. I’d love to keep recommending Moe’s to friends, but not after this visit. " (*Curated Review*)

" I stopped by Moe's after a long drive, and it was just what I needed. The food is solid and fulfilling, though not much different from other fast-casual places I've been. The service was friendly enough, but I couldn't shake the feeling that the staff was either new or disorganized as they took a bit longer than expected to prepare my food. Still, I'd return out of convenience, especially if I'm in the area. " (*Curated Review*)

" I used to enjoy Moe's frequently, but after my last two visits, I felt the quality has taken a hit. The last burrito I had was small, and my friend's order was incorrect, which is something that rarely happened in the past. Staff was inattentive, and I had to ask for help multiple times. I hope they readjust and improve, as I’d hate to see this location diminish in quality! " (*Curated Review*)

" Recently visited Moe's on a busy weekday. Despite the rush, the employees managed to stay on top of everything without sacrificing service. I ordered the chicken burrito and asked for extra pico de gallo, and the staff were more than happy to accommodate. The environment felt warm and inviting, with a good mix of seating options. The food was flavorful, and I think they do a great job at appealing to various tastes. I will certainly come back for another filling meal! " (*Curated Review*)

Archived Reviews (521)

" Moe's has become a staple in my weekly rotation. I love their Monday specials, and the food is consistently good. The burritos come out steaming hot and full of flavor. However, the last time I visited, I was disappointed with how unclean the seating area felt. A few dirty tables left me feeling uneasy as to how the overall cleanliness was managed. The service was decent, yet it reflected a rushed team trying to meet customer expectations. " (*Curated Review*)

" I had a pretty underwhelming experience at Moe's. When I walked in, it felt chaotic, and the staff seemed overwhelmed. Although the food itself was decent, my chicken burrito was rather bland. They didn't offer me any additional toppings, and I felt rushed through the ordering process. On a positive note, the restaurant was relatively clean, and it was a convenient place to stop for a quick meal. Still, I expected more from this location based on previous visits elsewhere. " (*Curated Review*)

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