El Pollo Loco
Mexican Restaurant
$
4.1
(1037)
El Pollo Loco is often praised for its authentic Mexican flavors, particularly the grilled chicken and fresh ingredients. Customers appreciate the fast service and friendly staff, although some have mentioned inconsistencies with order accuracy and portion sizes. Overall, it offers a vibrant atmosphere but occasionally suffers from service-related issues.
Restaurant website: Website
Phone number: (951) 943-4626
Address: 117 W Nuevo Rd, Perris, CA 92571, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I went to this El Pollo Loco for a quick bite and boy, was it packed! I placed my order and the staff handled it well despite the crowd. I had the spicy chicken salad, but the chicken came out a bit bland compared to what I expected. The service was quick, but I do think some extra seasoning would elevate the meal overall. I’ll try again! " (*Curated Review*)
" Just had an interesting experience at El Pollo Loco. The chicken was good as always, but I was shocked by how pricey the sides were. I ended up not ordering extras which is a shame because they complement the chicken really well. The service was decent, but there was a bit of a wait, even during off hours. I might come back, but I’ll think twice before ordering any of the additional sides. " (*Curated Review*)
" Unfortunately, my experience was marred by poor service. Although the food was as good as I expected, the staff seemed overwhelmed during the dinner rush. I asked for extra napkins and my request was completely ignored. They forgot part of my order and it was a hassle to get it corrected. I love El Pollo Loco, but today’s experience wasn’t its best. I hope my next visit will be smoother. " (*Curated Review*)
" Well, I tried El Pollo Loco for the first time recently, and I must admit, I was somewhat let down. The chicken was good, yes, but everything else seemed average or below. The burrito lacked flavor, and it didn’t have enough filling for my liking. I can see the appeal but I might explore more options next time. " (*Curated Review*)
" I had the chicken fiesta bowl and it was amazing! Every bite was packed with flavor. The employees were super nice and made sure my experience was top-notch. The only downside was that the glory of the bowl didn’t come cheap. Still, it’s worth it once in a while for the quality and quick service. Definitely a place to revisit! " (*Curated Review*)
Archived Reviews (831)
" El Pollo Loco has become our go-to spot for quick and delicious meals. We love the fresh grilled chicken, and I always order the burrito with guacamole. This time, it was overcooked, but the staff were kind and quickly offered to replace it for me. I really appreciated their willingness to make it right. Overall, a solid experience and I’ll continue to visit this location often. " (*Curated Review*)
" My experience was a mixed bag. On one hand, the food quality was mostly good, especially the chicken which was tender and juicy. However, the sides seemed lacking—for the price, I expected more. I went during lunch, and the drive-thru was packed! The service at the window was a little rushed and I had to ask twice for my salsa. While I appreciate fast service, it shouldn’t come at the cost of attention to customers. Still, I might return for the food. " (*Curated Review*)
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