El Pollo Loco
Mexican Restaurant
$
4.1
(1037)
El Pollo Loco is often praised for its authentic Mexican flavors, particularly the grilled chicken and fresh ingredients. Customers appreciate the fast service and friendly staff, although some have mentioned inconsistencies with order accuracy and portion sizes. Overall, it offers a vibrant atmosphere but occasionally suffers from service-related issues.
Restaurant website: Website
Phone number: (951) 943-4626
Address: 117 W Nuevo Rd, Perris, CA 92571, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I was really looking forward to my visit to El Pollo Loco based on reputation. The chicken had a nice char and flavor, but the guacamole tasted off, almost like it wasn't fresh. There were no lime wedges, which is bizarre for Mexican food! I had to ask for salsa multiple times, which was frustrating. Overall, it was decent, but I left a bit disappointed about the quality. I may consider another visit, but I'll keep my expectations in check next time. " (*Curated Review*)
" Absolutely fantastic experience! I visited El Pollo Loco last night with my family after a long day of shopping. The place was busy but the service was memorable. We ordered the family meal and everything came out piping hot. The chicken was flavorful and perfectly seasoned. My kids devoured the tacos! Though it was bustling, the staff remained attentive and friendly, which added to our overall enjoyment. Highly recommend this location! I’ll be coming back for sure. " (*Curated Review*)
" We visited El Pollo Loco last night, and the flavors were incredible! The chicken and avocado burrito was fresh and packed with tasty ingredients. The staff was friendly and surprisingly quick despite the evening rush. Everything was clean and orderly which added to the dining experience. We will definitely return to try more of the menu options. Highly recommend! " (*Curated Review*)
" I go to El Pollo Loco frequently with my coworkers during our lunch break. It’s a popular spot, and for good reason! Their chicken has a flavor that keeps us coming back. We always have a bit of a wait due to the crowds, but the staff handles it well, and the food is always served hot! I definitely recommend this location to anyone looking for tasty and satisfying Mexican-inspired fast food. " (*Curated Review*)
" The experience at El Pollo Loco was pleasant, however, it disappointed on a few fronts. We enjoyed our chicken bowls, but I found the guacamole unappetizing, lacking a distinct flavor. The service was below par as I waited too long to place my order, which was frustrating. I would love to see improvement in attention to detail and customer service, but the overall ambiance was inviting. " (*Curated Review*)
Archived Reviews (831)
" El Pollo Loco has become our go-to spot for quick and delicious meals. We love the fresh grilled chicken, and I always order the burrito with guacamole. This time, it was overcooked, but the staff were kind and quickly offered to replace it for me. I really appreciated their willingness to make it right. Overall, a solid experience and I’ll continue to visit this location often. " (*Curated Review*)
" My experience was a mixed bag. On one hand, the food quality was mostly good, especially the chicken which was tender and juicy. However, the sides seemed lacking—for the price, I expected more. I went during lunch, and the drive-thru was packed! The service at the window was a little rushed and I had to ask twice for my salsa. While I appreciate fast service, it shouldn’t come at the cost of attention to customers. Still, I might return for the food. " (*Curated Review*)
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