El Rio Méxican Grill

Mexican Restaurant $$ 4.1 (574)


El Rio Mexican Grill is known for its vibrant atmosphere and generally authentic Mexican cuisine. Many patrons appreciate the flavors and variety of dishes, which enhances the dining experience. However, consistency in service has been noted, with some customers expressing dissatisfaction during busy or staffing-challenged periods.

Overall:

4.5

(471 reviews)

Authenticity:

4.3

Atmosphere:

4.3

Service:

4.0


Restaurant website: Website

Phone number: (540) 685-4343

Address: 4208 Franklin Rd, Roanoke, VA 24014, USA

Opening hours

Monday: 11:00 AM – 9:30 PM
Tuesday: 11:00 AM – 9:30 PM
Wednesday: 11:00 AM – 9:30 PM
Thursday: 11:00 AM – 9:30 PM
Friday: 11:00 AM – 10:30 PM
Saturday: 11:00 AM – 10:00 PM
Sunday: 11:00 AM – 9:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Reservable

Offerings

  • Lunch
  • Dinner
  • Beer
  • Wine
  • Cocktails
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I tried El Rio on a Friday night and it was packed! That being said, the wait was much shorter than expected. The staff worked exceptionally hard to keep everything running smoothly. I ordered the shrimp fajitas, and they were delicious! My only regret is that I didn't try the margaritas which I've heard are exceptional. " (*Curated Review*)

" El Rio offers a fun dining experience, but I do think it could improve on the menu's authenticity. My tacos were decent, but they didn't match what I've had at other Mexican restaurants. The staff was friendly, but it felt like there was a disconnect with getting our orders right. Regardless, it's a lively place if you're looking to enjoy time with friends! " (*Curated Review*)

" Oh my goodness, I can't rave enough about El Rio! From the moment we stepped in, the vibe was inviting. The staff was friendly and very attentive. The mole sauce was a personal favorite, and my plate was filled generously. I noticed they have options for vegetarians, which is a plus. Perfect setting for a family gathering! " (*Curated Review*)

" I had mixed feelings about my last visit. While I loved their enchiladas, I found the service could use improvement. It seemed like our waiter was overwhelmed, and we had to wait for refills. The ambiance was lively, and it's a good place to hang out with friends. " (*Curated Review*)

" El Rio Mexican Grill is hands down one of my favorite restaurants! The size of their burritos is impressive, and so flavorful too! Service is always prompt, and I never leave disappointed. It's always clean, and the decor is beautiful! Definitely returning for Taco Tuesdays! " (*Curated Review*)

Archived Reviews (461)

" Made a stop at El Rio recently and had a wonderful experience! The staff was super helpful in suggesting menu items from their specialties, and the seafood enchiladas were top-tier. I'm not a big spicy food person, so I appreciated that they were able to modify some of the dishes to my liking. Coincidentally, my party and I stayed a bit longer than anticipated because we couldn’t get enough of their great atmosphere! " (*Curated Review*)

" I’ve frequented El Rio for years and the quality has always been reliable! The chips and salsa are my personal favorite; I can never get enough. Just make sure to come on a day that isn’t too busy because the service can lag. I went last week during happy hour and the margaritas were superb. This place has become my go-to for Mexican food! " (*Curated Review*)

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