El Pollo Loco
Mexican Restaurant
$
4.2
(623)
El Pollo Loco is known for its flavorful, grilled chicken which many customers describe as authentic and satisfying. The restaurant strives for quality service, though experiences can vary, with some guests noting inconsistencies. The atmosphere is generally praised for being clean and welcoming, making it a good spot for casual dining.
Restaurant website: Website
Phone number: (714) 775-5250
Address: 11025 Warner Ave, Fountain Valley, CA 92708, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Had a rather disappointing visit recently. The atmosphere felt cramped, possibly due to the crowd, and the chicken was more dry than juicy. It wasn’t what I had in mind. I hope this was just a one-off experience! Subsequent visits might provide a better picture. " (*Curated Review*)
" Great for busy weeknights! My family loves El Pollo Loco. It's quick, affordable and the chicken is always satisfying. I also appreciate how clean the dining area is kept. They've got some wonderful sides which pair nicely with the chicken. I highly encourage any newcomers to give it a go. " (*Curated Review*)
" Not great. It seems we got the last of the chicken and it was very dry and crumbly. We also asked for extra tortillas and didn't get any, even when we requested them at the counter. Service was not up to the level I was expecting, given the positive reviews. I’ll think twice before returning. " (*Curated Review*)
" I can't understand the hype around El Pollo Loco. My experience was quite disappointing. The chicken I received was dry and seemed like it had been sitting out for too long. I also felt neglected by the staff as I waited quite a long time for my order to be taken. I left feeling unsatisfied and won't be returning in the near future. " (*Curated Review*)
" This is my new lunch spot! The portions are generous and I love the flavor of the chicken. The salsa is a delightful addition to the meal. However, I did experience a bit of a wait during lunch hours, which was expected. Overall, I'd recommend it to anyone seeking a quick and tasty bite. " (*Curated Review*)
Archived Reviews (500)
" I have frequented El Pollo Loco for years and have always had a good experience, but my recent visit was exceptional! I ordered the family meal and was pleasantly surprised by the quantity. The chicken was tender and juicy, the sides were fresh, and the staff was super helpful. The environment was clean and well-maintained. Highly recommend this spot for both takeout and dining in! " (*Curated Review*)
" While the food is mostly good, I feel like consistency is lacking. I've had several great meals followed by a few disappointments. The prices have also increased quite a bit, which in my opinion, has affected the perceived value. I think I’ll be exploring other options next time. " (*Curated Review*)
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