Taco Bell

Fast Food Restaurant $ 3.6 (216)


The Taco Bell location has been consistently criticized for poor customer service and food quality issues. Some reviewers reported experiences of rudeness from staff and issues with food preparation, leading to frustrations around authentication of the menu items. Concerns about cleanliness and ingredient preparation contribute to an overall negative perception.

Overall:

1.7

(182 reviews)

Authenticity:

1.4

Atmosphere:

1.5

Service:

1.4


Restaurant website: Website

Phone number: (240) 203-6262

Address: 10425 Sharpsburg Pike, Hagerstown, MD 21740, USA

Opening hours

Monday: 9:00 AM – 12:00 AM
Tuesday: 9:00 AM – 12:00 AM
Wednesday: 9:00 AM – 12:00 AM
Thursday: 9:00 AM – 12:00 AM
Friday: 9:00 AM – 12:00 AM
Saturday: 9:00 AM – 12:00 AM
Sunday: 9:00 AM – 12:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I used to love Taco Bell, but my recent visit was deeply disappointing. The food was lukewarm, and the service was incredibly slow. There were two other cars ahead of me in the drive-thru, and I waited more than 20 minutes just to get to the speaker. When I finally did, they tried telling me they were out of half the menu! It's like I was in a different dimension; how can a fast-food joint run out of tacos on a Friday night? They didn't even apologize when I had to change my order. I don't know if it's a staffing issue or what, but I won't be returning anytime soon. 2024-06-15 19:45:10 " (*Curated Review*)

" I've had some decent meals at Taco Bell, but every time I return to this location, I feel let down. I waited in line for 30 minutes just to get a simple order. When I finally received my food, it was all wrong, and I had to go back to the counter. The staff members were completely indifferent about it, which made me feel unwelcome. Next time, I think I'll skip this location. 2024-09-15 18:20:51 " (*Curated Review*)

" Disappointed doesn't even begin to describe how I feel about this Taco Bell. I came in for a quick bite only to find a dirty dining area and staff who seemed indifferent to the mess. The food was thrown together carelessly, and I had to ask for my order to be corrected on three separate occasions. How frustrating that I can rarely get what I order correctly. 2024-11-20 11:30:00 " (*Curated Review*)

" I visited this Taco Bell once again, hoping for a change, but sadly nothing improved. The drive-thru line was long, and when I finally got up to order, the lady seemed annoyed that I was even there. After ordering, it took another 15 minutes to get my food. And on top of that, they forgot my drink! I just won’t bother coming here anymore, I’ve tried giving them chances, but it’s not worth it. 2024-10-01 11:30:00 " (*Curated Review*)

" On my last visit to Taco Bell, the wait was inordinate. There were multiple people ahead of me in line, and it took forever just to make an order. The cashier seemed overwhelmed and there was a lack of communication with the kitchen. My food tasted as if it had been sitting for a while, which was far from acceptable considering I was there just before the dinner rush. It was a disappointing experience, to say the least. 2024-10-10 16:15:45 " (*Curated Review*)

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