Chipotle Mexican Grill
Mexican Restaurant
$
3.2
(422)
Chipotle Mexican Grill has faced significant criticism from customers, particularly regarding its service and food quality. While many patrons noted an expectation for more authentic Mexican flavors, experiences reported include undercooked rice and stale ingredients, leading to dissatisfaction. The atmosphere also suffers from cleanliness issues, impacting the overall dining experience.
Restaurant website: Website
Phone number: (419) 956-0483
Address: 1796 N Clinton St, Defiance, OH 43512, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I finally caved and tried Chipotle, but sitting down to eat was an awkward experience. The food was average at best, and my table was not clean. I was hoping for a delicious burrito, but it just didn’t live up to the hype. " (*Curated Review*)
" I had high hopes for this location since I love Chipotle. Unfortunately, the experience was terrible. The rice was undercooked, and I found my chicken to be tough. The staff seemed overwhelmed and unfriendly. The chairs were sticky, and the trash had not been taken out. I wouldn't recommend this place to anyone. " (*Curated Review*)
" Tried this location for a last-minute dinner. The food was served lukewarm, and my burrito was poorly put together. It didn't have much taste either. The only good thing was that it was quick, but for what I got, it wasn't worth it. I would recommend finding another Chipotle. " (*Curated Review*)
" I took my family to Chipotle this week, and it was chaotic. The place was packed, and the staff struggled to keep up. Our order was wrong multiple times, and when we finally sat down, I noticed my rice was crunchy! The kids were disappointed in their meals and did not finish. " (*Curated Review*)
" I won’t be returning. Food quality has significantly declined at this location. The rice wasn't fresh, and the chicken tasted stale. With the high prices, I expect better quality and service. What a disappointment! I miss the old Chipotle where I could rely on great meals. " (*Curated Review*)
Archived Reviews (339)
" Just had a miserable lunch break at this Chipotle. I usually love their burritos but this time the rice was hard, and the portion size was laughable. I had to ask for extra guacamole, but it still didn’t make it better. The atmosphere was chaotic with poor cleanliness. " (*Curated Review*)
" Stopped by for a quick lunch and regretted it immediately. My burrito was basically just beans and rice. I left feeling hungrier than when I went in. The staff wasn't that friendly either, and it was all around a lackluster experience. " (*Curated Review*)
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