Tokyo Express
Chinese Restaurant
3.1
(266)
Tokyo Express presents a dining experience that falls short in authenticity, primarily serving Chinese food under the guise of Japanese cuisine. Although some patrons enjoy the food, many express dissatisfaction with the service quality and expect more genuine Asian culinary traditions.
Restaurant website: Website
Phone number: (843) 899-6685
Address: 1724 State Rd, Summerville, SC 29486, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Tokyo Express makes good portions but lacks the authenticity you'd expect from a Japanese restaurant. I don't love how they present themselves as something they aren’t. The lady serving seems like she's just doing her job without putting any effort into customer relations. I don’t plan to return unless they change how they treat customers. " (*Curated Review*)
" I visited Tokyo Express yesterday and was left with mixed feelings. The lady at the front treated me rudely while I was just trying to order. I really wanted to enjoy the food, but with that kind of service, it's hard to come back. I had the shrimp hibachi, which was decent, but I was left underwhelmed overall. Not sure I’d recommend it to friends. " (*Curated Review*)
" Decided to try Tokyo Express based on proximity and a friend's recommendation. I ordered the General Tso's chicken and was thrilled at how flavorful it was! The portions were quite generous for the price too. However, the customer service was a big letdown. I felt rushed while placing my order and the lady at the counter just seemed unhappy. Still, I might give them another shot simply for the food. " (*Curated Review*)
" Every time I pass Tokyo Express, I’m tempted to stop. The food always looks vibrant and delicious. My favorite is their sesame chicken; it has the perfect crunch on the outside without being oily. Unfortunately, the service can be a step down from that. If they could improve staff attitude, they would get more customers. Until then, I’ll just enjoy the food to go. " (*Curated Review*)
" Tokyo Express had some tasty options like their fried rice and sweet and sour chicken. However, my experience was marred by the attitude of the staff. While eating there, I noticed the woman at the counter was brusque and slightly rude. She didn’t even give a smile when I thanked her! I probably wouldn’t recommend this place to a friend because of the service. " (*Curated Review*)
Archived Reviews (214)
" We tried Tokyo Express since it’s nearby and it turned out to be just fine. The food had okay flavors, but the lady behind the counter had a stony expression throughout my order. I felt rushed and unwelcome, which really diffused any excitement I had. I don’t know if I’d recommend it to a friend, maybe for the convenience if you don't care about service. " (*Curated Review*)
" Great portions and pretty decent flavors of the chicken lo mein and crab rangoon, but I just can’t get over how unfriendly the woman at the register was! This was a takeaway order and I just felt very unwelcome. I’d still consider ordering again as food-wise, it’s not horrible. Hoping next time for friendlier service. " (*Curated Review*)
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