Taco Bell
Fast Food Restaurant
$
3.8
(810)
The restaurant faces challenges with food quality and service, with many customers expressing disappointment regarding the authenticity of the cuisine. While some enjoyed the quick service and friendly staff, the inconsistency and errors in orders are significant drawbacks that affect the overall experience.
Restaurant website: Website
Phone number: (256) 960-8863
Address: 1264 N Brindlee Mountain Pkwy, Arab, AL 35016, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I really wanted to like this Taco Bell. The decor is modern, and it feels clean inside. However, every time I come here, my order is incomplete. Just the other day, I waited for 20 minutes and received half of my order with missing items. I have tried calling to get help, but as with many fast-food places, I couldn't get through. I won’t be making this my go-to place for a quick bite; I'll be exploring other options. " (*Curated Review*)
" This Taco Bell really lives up to its reputation. I brought my family for a quick dinner and we were shocked at how bad the service was! We waited a long time just to take our order, and then the meals had errors galore! They've lost a long-time customer in me. Will not be returning unless drastic changes take place! " (*Curated Review*)
" Honestly, I'm bummed about this Taco Bell experience. I used to enjoy coming here with my friends after class, but the last few times we visited, our orders have been wrong. I’ve had crunchy tacos instead of soft, and don’t even get me started on how many times they forgot my drinks. The staff, while friendly, seems overwhelmed. The food itself was decent, but the overall experience is just disappointing. " (*Curated Review*)
" I ordered the quesarito which was a total let down. It was soggy, and the beef didn't taste fresh at all. I franchise often, but this location needs to step up its game. I would hesitate about returning until they improve the quality of their food and service. On the plus side, the staff was friendly enough to take my complaint and offered to remake my order, but by that time, the experience was already ruined for me. " (*Curated Review*)
" I've come to the conclusion that Taco Bell can be hit or miss, and this location was a miss for me. I ordered a Mexican pizza which looked like it had been sitting under a heat lamp for too long. I can't emphasize enough how much I missed the crispy texture and fresh ingredients I was hoping for. The ambiance is okay, but the food quality is what's going to keep me away. I think I'll stick to the old reliable locations that rarely get my order wrong. " (*Curated Review*)
Archived Reviews (650)
" I ordered a crunchwrap supreme and was very disappointed. For a fast-food item, I was expecting some flavor and decent portion size, but it lacked both. The meat seemed unseasoned and the veggies wilted. The atmosphere was pleasant, but I’m just there for the food. I won’t be back anytime soon unless they decide to up their game in the kitchen. " (*Curated Review*)
" Usually I am a fan of Taco Bell, but I came to this location and it was a bad experience. It took a very long time to get my food and when I finally did, it was cold and wrong. The staff didn’t seem to care when I pointed out that my order was incorrect. It’s disappointing and likely I won't be coming back here again. " (*Curated Review*)
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