Palacana

Ice Cream Shop $$ 4.4 (1811)


Palacana offers a vibrant atmosphere paired with an array of authentic Mexican dishes that often elicit enthusiastic praise from customers. The authenticity of their food stands out, with many describing the flavors as genuine and representative of traditional Mexican cuisine. However, experiences with service can vary, making some patrons feel that improvement is needed in this regard.

Overall:

4.5

(1458 reviews)

Authenticity:

4.5

Atmosphere:

4.2

Service:

4.0


Restaurant website: Website

Phone number: (913) 621-7000

Address: 151 S 18th St, Kansas City, KS 66102, USA

Opening hours

Monday: 8:00 AM – 11:00 PM
Tuesday: 8:00 AM – 11:00 PM
Wednesday: 8:00 AM – 11:00 PM
Thursday: 8:00 AM – 11:00 PM
Friday: 8:00 AM – 11:00 PM
Saturday: 8:00 AM – 11:00 PM
Sunday: 8:00 AM – 11:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Coffee

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I visited Palacana on a Friday night and wow, was it packed! I tried their famous mango mangoneada, which was a little too sweet for my taste, but the flavor was definitely authentic. It felt good to see people from all walks of life enjoying their meals. Unfortunately, I had to wait a bit longer to get served than I expected. Nevertheless, the authentic feel of the atmosphere made up for it. " (*Curated Review*)

" I wanted to share my recent visit—a real treat! I had the horchata, which was creamy and just the right amount of sweetness. The churros were phenomenal, and I appreciated the generous size of portions that allowed me to share with friends. It did take some time to receive our orders, but the wait was worth it for the authentic flavors we enjoyed. " (*Curated Review*)

" Palacana is a delightful gem for anyone craving authentic Mexican food! I tried the elotes and they were so good—definitely made with fresh corn. The staff was friendly, but they were quite busy, which affected the service speed. The ambiance is vibrant, and I love that it’s family-friendly. The churros were the icing on the cake, hot and filled with caramel. I can't wait to bring my friends next time! " (*Curated Review*)

" I enjoy bringing my family here—a bustling atmosphere with fantastic food! The tacos we ordered were loaded with toppings and bursting with flavor. I appreciate that every ingredient tasted fresh and authentic. While the service was decent, we waited a bit longer than I'd prefer, but all in all, it's worth the visit. " (*Curated Review*)

" I have to say, Palacana has become one of my favorite spots in the area! The ambiance is always lively and welcoming. I ordered the torta al pastor and it genuinely tasted homemade, with a great balance of spices. The staff was friendly, but it did take a bit of time to get my order. Overall, I was thrilled with my meal and the experience. Can't wait to return soon! " (*Curated Review*)

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