Ben Gui Sushi
Sushi Restaurant
$$
4.4
(415)
Ben Gui Sushi is renowned for its authentic sushi offerings, competing well with high-end sushi restaurants from larger cities. Most reviews highlight the exceptional quality of the sushi, with many dishes described as made from fresh ingredients. However, there are some recurring criticisms regarding service consistency and issues with menu pricing transparency. Overall, it creates a mixed experience for diners despite the excellent food quality.
Open until 9:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (540) 772-6888
Address: 4353 Starkey Rd, Roanoke, VA 24018, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I was looking forward to trying Ben Gui but was faced with a few hurdles during my dining experience. The waitstaff seemed overwhelmed, and my food took quite a long time. While the sushi was decent, it didn't exceed my expectations based on all the hype I had heard prior. Furthermore, the prices must be made clearer—updates are needed! " (*Curated Review*)
" If you're looking for authentic sushi with a relaxing atmosphere, Ben Gui is a fantastic choice! The rolls are wonderfully crafted, and the quality of the fish is impressive. I really appreciate the care they put into every dish. My only complaint would be their drink policy which I found a bit strange. " (*Curated Review*)
" What a lovely place this is! It’s small but bursting with character. The sushi quality is great, and it’s made fresh on-site. I enjoyed every bite of the rolls I ordered. However, the drink policy still troubles me. Paid $1.50 for a bottle of water, come on! But the sushi was truly wonderful. " (*Curated Review*)
" Ben Gui is my favorite sushi restaurant! My recent visit was as fantastic as always—the sushi was fresh, and the chef is excellent at what he does. The ambiance is also warm and inviting. Just a note about the pricing; be careful, as they charge for bottled water! " (*Curated Review*)
" Disappointing experience. The sushi was mediocre, and our orders were mixed up. We had to ask multiple times for our drinks. While the ambiance was okay, it didn't make up for the subpar food quality. I won’t be returning to Ben Gui anytime soon. " (*Curated Review*)
Archived Reviews (334)
" Ben Gui has some of the best sushi in Roanoke! The ambiance was lovely and the staff was friendly. However, the prices were not accurately reflected on the menu, which was a bit frustrating. I think they need to improve their communication about costs. Still, the food was delicious, and I'll probably return. " (*Curated Review*)
" Ben Gui has an incredible selection of sushi! I loved the vibrant flavors and the creativity behind each dish. The staff was friendly, but there was a slight delay in getting our drinks. It wasn’t a huge issue, but it’s worth mentioning. Overall, a happy trip with plans to return soon! " (*Curated Review*)
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