Jade Wok

Chinese Restaurant $ 4.3 (221)


Jade Wok offers a mixed dining experience, with many customers appreciating the freshness of their dishes. However, the authenticity of the food has been questioned, as some feel it lacks the depth typical of traditional Chinese cuisine. Service can vary, with many praising its efficiency, while others report inconsistencies. Overall, it seems to attract a loyal customer base despite the drawbacks.

Overall:

2.7

(188 reviews)

Authenticity:

3.3

Atmosphere:

3.4

Service:

3.5


Restaurant website: Website

Phone number: (615) 799-8288

Address: 7026 City Center Way, Fairview, TN 37062, USA

Opening hours

Monday: Closed
Tuesday: 11:00 AM – 9:30 PM
Wednesday: 11:00 AM – 9:30 PM
Thursday: 11:00 AM – 9:30 PM
Friday: 11:00 AM – 10:00 PM
Saturday: 11:00 AM – 10:00 PM
Sunday: 11:00 AM – 9:30 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available

Offerings

  • Lunch
  • Dinner
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Good for Children

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Jade Wok has the best hot and sour soup I've encountered in a long time! The ingredients were fresh, and you could taste the homemade quality in each bowl. Their service is always on point and friendly, making dining in a pleasure. However, I've noticed they could be more generous with their portions, especially considering the prices. Overall, a great experience that I will repeat. " (*Curated Review*)

" During my visit to Jade Wok, I ordered a combo platter, and while the quantity was decent, the flavors fell flat. The sweet and sour sauce tasted store-bought rather than homemade. I also noticed the same issue with my friend’s curry chicken—it was missing complexity. I enjoyed the atmosphere, but I’m not sure if I will return for the food experience alone. " (*Curated Review*)

" After hearing about Jade Wok from friends, I was excited to give it a try. I ordered their dragon and phoenix, and although it was palatable, it felt more like Americanized Chinese food than authentic cuisine. The waitstaff was courteous, making the experience pleasant overall, but sadly the food didn’t impress me. I hope they can bring more authentic flavors to next time. " (*Curated Review*)

" While Jade Wok has been a staple of ours for years, our last visit fell flat. I ordered the sweet and sour chicken, which I've had before, but this time it was just too sweet, almost like candy! The fried rice was also lacking any taste. The service was fine, but when you pay a premium, you expect more. Disappointed overall. " (*Curated Review*)

" I ordered a few different dishes for a family dinner at Jade Wok, and the reviews were right! I particularly loved the egg drop soup, which had just the right balance of flavor. The service was also noteworthy, attentive without being overbearing. I’ll certainly be back for more of that soup and to try their other items. " (*Curated Review*)

Archived Reviews (178)

" This was my first visit to Jade Wok, and while my general tso's chicken was nice, the fried rice left a lot to be desired—bland and dry. The restaurant was clean, and the service was efficient. I just wish the food actually matched the positive atmosphere and staff. I might give it another shot if I’m around the area. " (*Curated Review*)

" I’ve been coming to Jade Wok for a while now, and while the food can be hit or miss, I keep coming back for the convenience and friendly atmosphere. Recently I had their sesame chicken, and while it could have used more sauce, it still hit the spot. I usually order takeout and have never had a problem with pick-up. Worth a try if you’re nearby! " (*Curated Review*)

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