Jade Wok

Chinese Restaurant $ 4.3 (221)


Jade Wok offers a mixed dining experience, with many customers appreciating the freshness of their dishes. However, the authenticity of the food has been questioned, as some feel it lacks the depth typical of traditional Chinese cuisine. Service can vary, with many praising its efficiency, while others report inconsistencies. Overall, it seems to attract a loyal customer base despite the drawbacks.

Overall:

2.7

(188 reviews)

Authenticity:

3.3

Atmosphere:

3.4

Service:

3.5


Restaurant website: Website

Phone number: (615) 799-8288

Address: 7026 City Center Way, Fairview, TN 37062, USA

Opening hours

Monday: Closed
Tuesday: 11:00 AM – 9:30 PM
Wednesday: 11:00 AM – 9:30 PM
Thursday: 11:00 AM – 9:30 PM
Friday: 11:00 AM – 10:00 PM
Saturday: 11:00 AM – 10:00 PM
Sunday: 11:00 AM – 9:30 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available

Offerings

  • Lunch
  • Dinner
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Good for Children

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Trying out Jade Wok was definitely a memorable experience for all the wrong reasons. I found the fried rice to be overly oily, and the chicken was rubbery. My friend's dish was similarly affected. The service was polite and prompt, but the food quality simply didn't match what we paid. Regrettably, this is a place I won’t visit again. " (*Curated Review*)

" I can't believe how I overlooked Jade Wok for so long! The fried dumplings were crispy outside and juicy within. My general tso's chicken was slightly sweet but balanced, with fresh vegetables that complemented it well. The service was prompt and courteous which added to the whole experience. This place deserves more visitors: I know I'll be back for more. " (*Curated Review*)

" I decided to try a takeout order for the first time from Jade Wok, and sadly, it didn't help that I found a hair in my food. The staff were polite and apologized, but it still didn’t sit well with me. The chicken was chewy and overcooked, and the rice was dry. Thank goodness for the egg rolls; they were the saving grace! I might give it another shot if someone tells me it was just an off day. " (*Curated Review*)

" I recently tried the General Tso's chicken at Jade Wok, and unfortunately, I wasn't impressed. The sauce didn't have the kick I was looking for, it was quite bland. There was also an odd aftertaste that made me uncomfortable. The service was okay, but I likely won't return for the same dish. They need to step it up and focus on flavor; it's a Chinese classic for a reason! " (*Curated Review*)

" Giving this place a shot, I ordered the lo mein, and it was just average. For some reason, it tasted bland and could use more seasoning. The staff were friendly, and I appreciated the warm dining environment, but the food didn't wow me. I’ll probably not return specifically for this dish, but they might have other winners on the menu. " (*Curated Review*)

Archived Reviews (178)

" This was my first visit to Jade Wok, and while my general tso's chicken was nice, the fried rice left a lot to be desired—bland and dry. The restaurant was clean, and the service was efficient. I just wish the food actually matched the positive atmosphere and staff. I might give it another shot if I’m around the area. " (*Curated Review*)

" I’ve been coming to Jade Wok for a while now, and while the food can be hit or miss, I keep coming back for the convenience and friendly atmosphere. Recently I had their sesame chicken, and while it could have used more sauce, it still hit the spot. I usually order takeout and have never had a problem with pick-up. Worth a try if you’re nearby! " (*Curated Review*)

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