El Pollo Loco

Mexican Restaurant $ 4.3 (442)


El Pollo Loco is a popular fast-food chain known for its grilled chicken and a variety of Mexican-inspired dishes. While many customers appreciate the quick service and fresh food, there are mixed opinions about authenticity and portion sizes. Overall, the establishment offers a decent experience for those craving quick, flavorful meals in a casual environment.

Overall:

4.5

(365 reviews)

Authenticity:

4.2

Atmosphere:

4.1

Service:

4.1


Restaurant website: Website

Phone number: (858) 847-0285

Address: 12847 El Camino Real, San Diego, CA 92130, USA

Opening hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 10:00 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" My first experience at El Pollo Loco was remarkable! The chicken was tantalizingly seasoned, and the freshness stood out compared to other fast-food chains. I enjoyed their salsas, especially the spicy one, which added excitement. The staff was attentive and went out of their way to ensure I was happy. I will be returning to try more of what they have to offer. " (*Curated Review*)

" I was pleasantly surprised by the quick service and the quality of the food at El Pollo Loco. The flavors were spot on, especially in the grilled chicken. Their salsas offered a great kick, and the ambiance was casual, yet inviting. I think this place has a good balance of quality and price; I would highly recommend it for a casual meal. " (*Curated Review*)

" Unfortunately, my last visit was disappointing. I had ordered a chicken bowl, and it was served lukewarm with very little chicken. The service was friendly, but for the price, I expected better quality. I left feeling unsatisfied and might consider another restaurant for my next meal. There needs to be more consistency in the quality of food being served. " (*Curated Review*)

" I went to El Pollo Loco on a whim and found the food quite enjoyable. The grilled chicken was tender, seasoned well, and I appreciated the fresh ingredients. Staff was quick in taking and delivering my order, making the overall experience pleasant. I believe I will return to try out more of their menu items since this place left a positive impression on me. " (*Curated Review*)

" El Pollo Loco remains a go-to for quick meals. I frequently order their chicken tacos, which deliver on flavor but sometimes lack in size. I like the option to enjoy a side of chips and salsa, making it a favorite among my friends too. The restaurant's atmosphere is a perfect blend of casual yet clean. Definitely a spot to keep coming back to when I want something easy. " (*Curated Review*)

Archived Reviews (355)

" I had the worst experience at this El Pollo Loco. They mixed up my order and took way too long to fix it. The food I finally received was cold and bland. It felt like no one was paying attention, and I left feeling frustrated. I won't be returning to this specific location anytime soon. " (*Curated Review*)

" I’ve been eating at El Pollo Loco for years, and I still love it! The grilled chicken is always a hit, and the prices are reasonable for the quality. During my last visit, I tried the salad, and to my surprise, it was fresh and delicious. Great place for healthy fast food! " (*Curated Review*)

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