Panda Express
Chinese Restaurant
$
3.0
(83)
Panda Express in Sonoma has struggled to maintain food quality and authenticity, with many customers expressing disappointment over stale items and cold temperatures. The service varies, but a lack of attention to food freshness is a common theme in the reviews.
Closed · opens 10:00 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (707) 474-8839
Address: 19191 Sonoma Hwy, Sonoma, CA 95476, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This is possibly the worst Panda Express I've ever visited. I was really looking forward to having their sweet and sour chicken, but they were out of it! I ended up ordering a random dish that I hoped would be good, but it was overcooked, and the flavor just bland. The staff appeared overwhelmed and unfriendly. I felt neglected as a customer. It's sad because I've enjoyed Panda Express in different cities, but this one is simply unacceptable. Sorry, but I would not recommend it. " (*Curated Review*)
" I have fond memories associated with Panda Express, but this location continues to let me down each time I visit. The food felt stale, and the menu options were lacking. It’s disappointing; I really wanted to recommend this place to my friends, but I honestly wouldn't feel comfortable doing so. The service wasn't bad, but it didn’t make up for the poor food quality. I definitely won’t be returning anytime soon. " (*Curated Review*)
" I've ordered takeout from this restaurant a couple of times. My last experience wasn't great. The food was served cold and bland. I received the wrong order, and when I called them, they seemed dismissive. I enjoy Panda Express's food, but this location does not meet the necessary standards. It's disappointing to see such a lack of care for their service and quality control. I would encourage anyone looking to eat there to consider alternatives. " (*Curated Review*)
" Had to wait too long to be served, and once I got my food, it felt like they had just warmed up some old leftovers. I ordered the Kung Pao chicken, but what I received was bland and uneventful. Even the fried rice was cold! This was a huge letdown because I used to love Panda Express. The employees were nice enough, but they seemed overwhelmed and flustered. It was not a pleasant visit and I doubt I'll be back any time soon until they step up their game! " (*Curated Review*)
" Honestly, I've had my fair share of good Panda Express meals, but this location is a nightmare. The food looked like it had been sitting out for hours. I ordered a bowl that was supposed to come with rice and two entrees but received a tiny amount of rice and the chicken tasted stale. The worker at the counter seemed rushed and careless. I regret spending my money here, and I doubt I will ever come back. This place needs serious management changes and food quality control. " (*Curated Review*)
Archived Reviews (68)
" I was hungry and just wanted to grab a quick bite, but what I got was far from satisfying. The food tasted bland and lacked freshness. The portions were stingy compared to what I remember from other locations. The staff was friendly enough, but that didn't compensate for the overall poor experience. I don't plan to return unless some major changes are made. " (*Curated Review*)
" Every time I order from this location, there's an issue. I received chicken with no sauce, and my fried rice was dry and lukewarm. I love Panda Express in general, but the lack of consistency and quality here is disappointing. The portions seem to shrink every time I come in. It’s disheartening to see a favorite chain fall below standards. I likely won't be coming back anytime soon. " (*Curated Review*)
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