Chiba Japanese Restaurant

Japanese Restaurant $ 4.3 (278)

Chiba Japanese Restaurant is known for its fast service and satisfying food offerings, but concerns about authenticity linger among some diners. While many appreciate the flavor and portion sizes, the customer service experience has been inconsistent.

Overall:

4.1

(234 reviews)

Authenticity:

3.6

Atmosphere:

3.8

Service:

3.6

Phone number: (910) 895-2500

Address: 1200 E Broad Ave, Rockingham, NC 28379, USA

Opening hours

Monday: 11:00 AM – 8:30 PM
Tuesday: 11:00 AM – 8:30 PM
Wednesday: 11:00 AM – 8:30 PM
Thursday: 11:00 AM – 8:30 PM
Friday: 11:00 AM – 8:30 PM
Saturday: 11:00 AM – 8:30 PM
Sunday: Closed

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available

Offerings

  • Lunch
  • Dinner
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Great place for a quick meal! I love their chicken teriyaki and the honey carrots they serve on the side. Wholesome and filling! Plus, the prices are fair. Definitely a favorite among my friends and family! " (*Curated Review*)

12 months ago

" Chiba is okay, but my experience was marred by slow service. It felt like I had to wait an eternity for my food, even though it wasn’t exceptionally busy. I enjoyed the honey carrots they serve, but generally, I believe they could improve a lot on customer interaction. " (*Curated Review*)

1 year ago

" I had high hopes, but the food did not meet my expectations. The flavors were bland, and it felt more like fast food than a proper Japanese restaurant. Although the service was quick, I need more than just speed. I won't be returning any time soon. " (*Curated Review*)

1 year ago

" Disappointed with my last visit. The teriyaki chicken was overcooked and the service felt rushed. I get that it’s a fast-casual place, but a little more attention to detail would go a long way. That said, the prices are still reasonable for the portion sizes. " (*Curated Review*)

1 year ago

" I ordered takeout from Chiba last night, and I was impressed! The flavors were robust, and the chicken was perfectly cooked. I also appreciated how quick the service was, and it was nice that they were very accommodating. Will definitely come back for more! " (*Curated Review*)

1 year ago

Archived Reviews (224)

" Chiba is a hidden gem! I had the chicken and shrimp combo, and it was delightful. The flavors were bold and complemented each other perfectly. Service was friendly and prompt -- I can't wait to come back! " (*Curated Review*)

2 years ago

" Unfortunately, Chiba didn't meet my expectations this time around. The chicken was tough, and the sauce tasted too salty. The service could have been better as well. I won't be rushing back but might give it another shot in the future. " (*Curated Review*)

2 years ago
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