El Pollo Loco

Mexican Restaurant $ 4.2 (778)


El Pollo Loco is known for its fast, flavorful grilled chicken and a variety of tasty sides that seem to capture the essence of authentic Mexican cuisine. Many customers appreciate the quality and freshness of the food, though some do express concerns about the occasional service inconsistency and cleanliness issues.

Overall:

4.4

(634 reviews)

Authenticity:

4.4

Atmosphere:

4.2

Service:

4.0


Restaurant website: Website

Phone number: (323) 261-4671

Address: 1224 S Soto St, Los Angeles, CA 90023, USA

Opening hours

Monday: 9:30 AM – 11:00 PM
Tuesday: 9:30 AM – 11:00 PM
Wednesday: 9:30 AM – 11:00 PM
Thursday: 9:30 AM – 11:00 PM
Friday: 9:30 AM – 11:00 PM
Saturday: 9:30 AM – 11:00 PM
Sunday: 9:30 AM – 11:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Brunch
  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I used to love El Pollo Loco, but my last couple of visits have been hit or miss. Some times, the chicken is juicy; others, it's overcooked and dry. The inconsistency in quality is something that concerns me. I hope they can fix this. " (*Curated Review*)

" The chicken was flavorful, but the portions are getting smaller. I noticed the prices are still the same though. The atmosphere can be packed, especially during lunch, but I appreciate the convenience! " (*Curated Review*)

" I had a bad experience with El Pollo Loco last week. Ordered a grilled chicken salad but got a shrimp one instead. Returning it took forever, and the staff didn’t seem to care much about correcting their mistake. Not coming back here anytime soon! " (*Curated Review*)

" I ordered a chicken bowl and was really pleased with the portion size. The bowl came with lots of toppings and felt satisfying. The only downside was the long wait, but overall a good stop. " (*Curated Review*)

" El Pollo Loco provided a great dining experience for my family. The kids loved the chicken, and I appreciated how they had healthy options. The service was good, and the ambiance was great for a casual meal. I will definitely return. " (*Curated Review*)

Archived Reviews (624)

" El Pollo Loco is my go-to spot after a long day at work. The comfort of knowing I can rely on them for a quick yet delicious meal keeps me coming back. I've ordered their chicken bowl multiple times and it's always fresh and satisfying. " (*Curated Review*)

" I'm not a fan of fast food typically, but El Pollo Loco has changed my perception somewhat. The grilled chicken is tasty and, with the fresh salsa, makes for a great meal! The drive-thru was efficient, and my order was correct. I would definitely recommend for a quick bite. " (*Curated Review*)

More reviews not shown...

Have been to El Pollo Loco? Share your experience with other people!

Please enter at least 15 characters.
no selection

Top rated nearby

El Mercadito Mariachi Restaurant
Mexican Restaurant $$

Overall:

4.2

(7004 reviews)

Authenticity:

4.4

Atmosphere:

4.1

Service:

4.0

Address: 3425 1st St, Los Angeles, CA 90063, USA

Guelaguetza Restaurant
Mexican Restaurant $$

Overall:

4.5

(4840 reviews)

Authenticity:

4.6

Atmosphere:

4.5

Service:

4.1

Address: 3014 W Olympic Blvd, Los Angeles, CA 90006, USA

Guisados
Mexican Restaurant $

Overall:

4.8

(2218 reviews)

Authenticity:

4.8

Atmosphere:

4.5

Service:

4.6

Address: 1261 Sunset Blvd, Los Angeles, CA 90026, USA

Sonoratown
Mexican Restaurant $

Overall:

4.7

(2371 reviews)

Authenticity:

4.8

Atmosphere:

4.5

Service:

4.5

Address: 208 E 8th St, Los Angeles, CA 90014, USA

King Taco # 2
Mexican Restaurant $

Overall:

4.1

(6157 reviews)

Authenticity:

4.3

Atmosphere:

3.8

Service:

3.7

Address: 4504 E 3rd St, Los Angeles, CA 90022, USA

BCD Tofu House
Korean Restaurant $$

Overall:

4.6

(4499 reviews)

Authenticity:

4.5

Atmosphere:

4.4

Service:

4.2

Address: 3575 Wilshire Blvd, Los Angeles, CA 90010, USA

Placita Olvera
Store

Overall:

4.6

(6261 reviews)

Authenticity:

4.5

Atmosphere:

4.5

Service:

4.2

Address: 5-11 Olvera St, Los Angeles, CA 90012, USA

Perch
French Restaurant $$$

Overall:

4.5

(5368 reviews)

Authenticity:

4.1

Atmosphere:

4.5

Service:

4.1

Address: 448 S Hill St, Los Angeles, CA 90013, USA

El Tepeyac Cafe
Mexican Restaurant $$

Overall:

4.5

(3548 reviews)

Authenticity:

4.6

Atmosphere:

4.4

Service:

4.7

Address: 812 N Evergreen Ave, Los Angeles, CA 90033, USA

Bottega Louie
Italian Restaurant $$$

Overall:

4.5

(5620 reviews)

Authenticity:

4.2

Atmosphere:

4.5

Service:

4.3

Address: 700 S Grand Ave, Los Angeles, CA 90017, USA